Leslie Laubach
New Richmond,WI
Summary
Accomplished Senior Program Manager skilled in regulatory compliance and performance optimization. Successfully led multimillion-dollar projects, leveraging strong analytical abilities to resolve challenges and enhance operational transparency.
Overview
21
21
years of professional experience
Work History
Senior Program Manager
Wells Fargo
Saint Paul, Minnesota
01.2022 - Current
- Managed complex transformations for top 20 KFI enterprises, overseeing projects with budgets exceeding $60 million.
- Guided leadership to shape program success through effective prioritization and performance enhancement.
- Successfully implemented regulatory projects to meet new mandates under aggressive timelines, mitigating regulatory and operational risk achieving on-time compliance with zero audit findings.
- Led strategic resolution of complex challenges by analyzing project impacts and engaging stakeholders.
- Streamlined user interactions with AI-driven platforms to ensure transparency in operations.
- Provided executive leadership with vision for implementing major business solutions.
- Engaged key stakeholders to advocate for program success and prioritize project outcomes.
- Developed product strategy and multi-year roadmaps for successful implementation.
- Defined product objectives, success metrics, and KPIs aligned with enterprise OKRs and customer experience.
Senior Project Manager/Product Manager
Wells Fargo
Remote
01.2019 - 01.2022
- Managed cross-functional teams to deliver complex projects on time.
- Oversaw enterprise portfolio of projects with budgets exceeding $30 million across 100+ applications.
- Successfully launched Go To Market initiative, earning Innovative Patent Award.
- Successfully implemented regulatory projects to meet new mandates, achieving on-time compliance with zero audit findings.
- Collaborated with Customer Success, Product, and technical teams to ensure effective product launches.
- Established structure and visibility for initiatives aligned with enterprise risk management objectives.
- Drove cross-functional alignment by managing dependencies and ensuring consistent execution.
- Developed strategy for AI anomaly detection service layer to enhance payment systems.
- Conducted regular reviews with C-level leadership, presenting status updates, risks, and action items.
Product Manager
Wells Fargo
Minneapolis, Minnesota
01.2014 - 12.2018
- Created product roadmaps to direct new product development initiatives.
- Collaborated with engineers to enhance user experience and validate builds against specifications.
- Monitored industry trends to identify innovation opportunities within product portfolio.
- Produced training materials for internal teams on functionalities of new products.
- Delivered projects aligned to new regulatory requirements and compliance deadlines.
- Managed product lifecycle from conception through launch and evaluation phases.
- Advocated for customer-focused improvements while adhering to regulatory and financial constraints.
Account Manager
Galliard Capital Management
Minneapolis, MN
01.2012 - 01.2014
- Stayed current on company offerings and industry trends.
- Reviewed contracts for compliance triggers
- Lead in data analysis, testing, and implementing projects
- Worked directly with technical and business unit members providing direction for team members to understand the process, train and provide support during system outages and delays in new application installments
- Managed ongoing projects for redesigning and process improvements for various products
- Provided monthly financial management reporting including performance, and benchmarks
Operations Analyst/Project Manager
Wells Fargo
Roseville, MN
01.2005 - 01.2012
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Lead projects and managed projects that were longer-term, cross-functional, high in risk, scope and complexity
- Managed and implemented various product applications
Worked closely with risk and compliance partners to assist in self identified issues - Main contact for vendor on managing and negotiating for system enhancements
- Lead in testing for data mapping from external system of record to an internal system with data mapping
- Developed and implemented project communication plans, interacted with management to create and deliver presentations on goal reports, and gap reporting
- Worked with management to analyze business processes and created improvement methods
Education
Bachelor of Arts - Business Systems
Metropolitan State University
Saint Paul, MN05-2011
Associate of Arts - General Studies
North Hennepin Community College
Minneapolis, MN05-2003
Skills
- Program management and oversight
- Stakeholder engagement and collaboration
- Strategic planning and execution
- Regulatory compliance adherence
- Portfolio and risk management
- Cross-functional leadership
- Product lifecycle coordination
- Change management strategies
- Leadership development initiatives
- Control systems implementation
- Contingency planning techniques
- Scope and integration management
- Performance optimization methods
- Complex problem-solving skills
- Agile methodology application
- Policy interpretation and writing
Timeline
Senior Program Manager
Wells Fargo
01.2022 - Current
Senior Project Manager/Product Manager
Wells Fargo
01.2019 - 01.2022
Product Manager
Wells Fargo
01.2014 - 12.2018
Account Manager
Galliard Capital Management
01.2012 - 01.2014
Operations Analyst/Project Manager
Wells Fargo
01.2005 - 01.2012
Bachelor of Arts - Business Systems
Metropolitan State University
Associate of Arts - General Studies
North Hennepin Community College