Leslie Ledesma

Prospective Accounts Receivable clerk with over 18 years of experience in educational and governmental settings, demonstrating a strong proficiency in managing sensitive records, streamlining data processes, and enhancing financial accuracy. Skilled in customer service, organization, and communication, ensuring meticulous attention to detail and operational efficiency. Adept at maintaining confidentiality and integrity, committed to improving data retrieval systems and record-keeping accuracy in academic environments.

• ANAHEIM UNION HIGH SCHOOL DISTRICT, SUBSTITUTE RECORDS SECRETARY, 02/2023, 07/2023, Create and maintain cumulative and confidential files, Process records requests, In charge of making any grade changes and entering transcript evaluations efficiently and accurately
• STATE OF CALIFORNIA - EMPLOYMENT DEVELOPMENT DEPARTMENT, EMPLOYMENT PROGRAM REPRESENTATIVE, 07/2020, 07/2022, Determine claimant eligibility for Unemployment Insurance benefits, conduct fact-finding interviews, respond to inquiries, and perform claim processing activities in accordance with laws, regulations, policies and precedent decisions, Provide prompt, accurate and courteous customer service
• SAN MANUEL CASINO, COUNT STAFF, 09/2018, 06/2021, Accurately prepared and processed high volume gaming currency and tickets, Input soft count and other financial data into assigned computer system; maintained automated records; assured accuracy of input data, Complied with operational procedures, processes, and all regulations
• DISNEYLAND, FOOD SERVICE WORKER, 09/2008, 08/2011, Stocked serving line with food and serving supplies, Ensured food was fresh and in adherence of quality standards, Responsible for the sanitation and cleanliness of the area, Provided exceptional Guest Service
• KFC, RESTAURANT GENERAL MANAGER, 08/2006, 08/2018, Responsible for staff development: Recruited team members, onboarded, trained, developed, recognized, and disciplined employees when necessary. Held team meetings, Created and presented profits and loss powerpoint presentations, Created and followed budgets for various expenditures, Created schedules and took inventory, Made sure the store was in compliance with all inspections

Title: ASB Account Clerk