Leslie Lee

• Assisted in the hiring process for new staff members, conducting interviews and selecting top candidates based on qualifications and fit within the team culture.
• Resolved customer complaints promptly, fostering a positive guest experience.
• Contributed to the establishment''s success by identifying areas for improvement in operations, recommending solutions, and leading initiatives for change.
• Supervised beverage operations, ensuring compliance with safety and quality standards.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
• Managed cash handling procedures, maintaining accuracy during transactions.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Supervised bar operations, ensuring compliance with health and safety regulations.

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• Implemented inventory management procedures, reducing waste and optimizing stock levels for menu items.
• Analyzed customer feedback to identify areas for improvement, leading to enhanced guest satisfaction rates.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed and motivated employees to be productive and engaged in work.
• Improved marketing to attract new customers and promote business.
• Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
• Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Supervised bar operations, ensuring compliance with health and safety regulations.
• Trained and mentored bartenders, enhancing team performance and service quality.
• Developed signature cocktails, increasing customer satisfaction and repeat business.

• Implemented scheduling systems to maximize appointment efficiency and reduce wait times for clients.
• Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
• Developed customized lash designs based on individual client preferences and facial features.
• Implemented new product lines, enhancing service offerings and expanding client base.
• Performed inventory management, including product ordering, stock control, and supplier relations.
• Organized special events such as styling workshops or themed promotions to engage customers and boost sales revenues.

• Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
• Collaborated with management to establish promotional events that boosted restaurant visibility and patronage.
• Trained new bartenders and servers on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
• Implemented drink prep procedures, significantly reducing wasted stock.
• Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.
• Assisted in event setup and teardown, ensuring a smooth transition between functions.
• Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.

• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Supervised bar operations, ensuring compliance with health and safety regulations.
• Trained and mentored bartenders, enhancing team performance and service quality.
• Developed signature cocktails, increasing customer satisfaction and repeat business.

• Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
• Processed customer transactions with accuracy and efficiency, ensuring compliance with banking regulations.
• Managed cash drawer, balancing funds daily and minimizing discrepancies through diligent monitoring.
• Maintained up-to-date knowledge of financial products, advising customers on suitable options for their needs.

• Trained and mentored staff to enhance team performance and customer satisfaction.
• Resolved customer complaints swiftly, improving overall dining experience ratings.
• Implemented inventory management procedures to optimize stock levels and reduce waste.
• Developed employee schedules to maintain coverage during peak hours effectively.
• Supervised daily operations to ensure efficient service and product quality.