Leslie Lett
Lilesville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Income Maintenance Caseworker
Richmond County Government
11.2023 - Current
- Gathered information via telephone, mail or in person from clients applying for assistance.
- Operated computer and imaging equipment to retrieve and enter data into electronic case records.
- Developed individual plans for self-sufficiency.
- Determined if applicants met eligibility for public assistance programs.
- Interviewed applicants and explained scope of different available benefits.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Assisted clients with completion of applications and paperwork.
- Sorted out jobs relevant to interests of candidates to forward information to candidates.
- Communicated with people from various cultures and backgrounds on application process.
K-12 Substitute Teacher
Anson County Schools
04.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Provided instruction for students in core subject areas.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Private Duty Home Health Care Aide
Joanne Wallace
09.2017 - 01.2023
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided transportation and appointments management.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Administered medication as directed by physician.
- Provided mobility assistance such as walking and regular exercising.
- Scheduled and coordinated medical appointments.
- Trained new staff members on best practices for home health care.
Skills
- Clerical Knowledge
- Schedule Management
- Customer Service
- Relationship Building
- Verbal and Written Communication
- HIPAA Compliance
- Written Communication
- Case Management
- Empathy and Compassion
- Problem Solving
- Teamwork and Collaboration
- Stress Management
- Customer Service Orientation
- Middle School Education
- Positive Reinforcement Strategies
- Smart Board Technology
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Income Maintenance Caseworker
Richmond County Government
11.2023 - Current
K-12 Substitute Teacher
Anson County Schools
04.2023 - Current
Private Duty Home Health Care Aide
Joanne Wallace
09.2017 - 01.2023
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