Leslie Liggins-Wilder
South Elgin,IL
Summary
Dynamic administrative professional with a proven track record at Fox Valley Orthopedics, excelling in customer service and data entry. Adept at streamlining processes and enhancing communication, I foster strong client relationships while ensuring meticulous record-keeping. My proactive approach and organizational skills drive efficiency and contribute to a positive work environment.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Surgery Administrative Assistant
Fox Valley Orthopedics
05.2024 - Current
- Streamlined appointment scheduling using electronic medical record system.
- Managed communication between patients and healthcare providers to ensure timely service delivery.
- Organized medical records, ensuring accuracy and confidentiality compliance.
- Prepared and distributed correspondence, enhancing internal and external communication efficiency.
- Adapted quickly to new administrative systems, contributing to improved workflow efficiency within the office environment.
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Event Planner
C2U Productions
06.2011 - Current
- Collaborated with vendors to secure services and negotiate contracts, achieving favorable terms and conditions.
- Implemented feedback mechanisms post-events, driving continuous improvement in planning processes and outcomes.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
- Utilized project management skills to keep events on track while meeting deadlines and staying within budget parameters.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Performed face-to-face meetings to finalize contract for services and event details.
- Developed tailored event plans to meet client objectives, ensuring seamless execution and positive guest experiences.
- Developed strong relationships with clients, fostering trust and rapport for ongoing business opportunities.
- Established working relationships with clients by organizing various events.
- Corresponded with clients to answer questions and resolve issues.
Student Supervisor
Harvest Christian Academy
08.2020 - 05.2024
- Backed up classroom teachers by supervising students in classes, at recess or during special activities.
- Shared responsibilities at morning drop-off and afternoon pick-up.
- Managed day-to-day operations of the supervised area, maintaining a safe and efficient workspace for students to thrive in academically.
- Logged monitoring activities and notable incidents for school administrators.
- Supervised cafeteria periods for different ages and maintained order.
Administrative Assistant
Harvest Christian Academy
08.2019 - 05.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed all data entry duties for attendance for K-12th Grades.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Technology Specialist
Harvest Christian Academy
01.2022 - 05.2022
- * Instructed students K-1st Grade with computer skills and correct usage of mouse.
- * Instructed students on research of pictures for assigned projects.
- * Instructed how to cut and paste pictures and save to Google Drives
- * Instructed students on math skills via math computer games
Homemaker
Self-employed
07.2017 - 07.2019
- Self-motivated, with a strong sense of personal responsibility.
Administrative Assistant
Township High School District 211
08.2014 - 07.2017
- * Handled all low incident students with IEPs
- * Handled all 504 students as well as scheduled meetings
- *Maintained all door to door transportation for Special
- Education students in District 211
- * Kept track of funding received for the Special Education Department
Education
High School Diploma -
John Foster Dulles High School
Sugar Land, TX06.2001
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Scheduling
- Verbal communication
- Professional and mature
- Mail handling
- Meticulous attention to detail
- Prioritization
- Multi-line phone systems
- Event coordination
- Meeting planning
- Internet research
- Meeting arrangements
- Mail management
- Attendance record management
- Supervising staff
Timeline
Surgery Administrative Assistant
Fox Valley Orthopedics
05.2024 - Current
Technology Specialist
Harvest Christian Academy
01.2022 - 05.2022
Student Supervisor
Harvest Christian Academy
08.2020 - 05.2024
Administrative Assistant
Harvest Christian Academy
08.2019 - 05.2023
Homemaker
Self-employed
07.2017 - 07.2019
Administrative Assistant
Township High School District 211
08.2014 - 07.2017
Event Planner
C2U Productions
06.2011 - Current
High School Diploma -
John Foster Dulles High School
Similar Profiles
Donna StretchDonna Stretch
Medical Records Specialist at Fox Valley OrthopedicsMedical Records Specialist at Fox Valley Orthopedics
Cathy Nguyen, BSNCathy Nguyen, BSN
Licensed Vocational Nurse at Santa Clara Valley Medical Center - Valley Specialty Center / Orthopedics ClinicLicensed Vocational Nurse at Santa Clara Valley Medical Center - Valley Specialty Center / Orthopedics Clinic
LISA MARTINEZLISA MARTINEZ
Surgery Scheduler at Green Valley OrthopedicsSurgery Scheduler at Green Valley Orthopedics
Edgar GonzalezEdgar Gonzalez
Electrical / Mechanical Maintenance at MarsElectrical / Mechanical Maintenance at Mars
Mark RayosMark Rayos
Recovery Support Specialist (PRN) at Kenneth Young CenterRecovery Support Specialist (PRN) at Kenneth Young Center