Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
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Leslie Lopez

Summary

Dynamic Assistant Manager at Chic-Fil-A with a proven track record in enhancing customer service and team motivation. Skilled in money handling and staff supervision, I successfully improved cash accuracy and fostered a positive work environment, driving performance and service excellence. Committed to developing strong relationships and achieving organizational goals.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Chic-Fil-A
02.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Utah Valley University
Orem, UT
04-2027

Skills

  • Customer service

  • Money handling

  • Team leadership

  • Decision-making

  • Time management

  • Customer relations

  • Problem-solving

  • Team motivation

  • Staff training and development

  • Staff supervision

  • Staff management

  • Goal setting

  • Employee scheduling

Accomplishments

  • Supervised team of 27 staff members.
  • Achieved through effectively helping with making sure anyone that walked into those doors walked out with a great experience.
  • Collaborated with team of 27 in the development of putting smiles on guest.

Languages

Spanish
Native or Bilingual

Interests

  • Documenting and sharing travel experiences
  • Enjoy creating and following travel blogs and vlogs
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts

Timeline

Assistant Manager

Chic-Fil-A
02.2023 - Current

High School Diploma -

Utah Valley University

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Leslie Lopez