Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Lopez

Laredo,TX

Summary

Dynamic and detail-oriented professional with experience as a Bank Teller at IBC, excelling in money handling and customer relationship development. Proven ability to manage high-volume transactions while fostering trust and confidentiality. Recognized for empowering team members and maintaining a collaborative environment, ensuring exceptional service delivery.

Overview

5
5
years of professional experience

Work History

Bank Teller

IBC
07.2023 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Team Leader

Mcdonald’s
10.2020 - 06.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

J.W. Nixon High School

Skills

  • Attention to detail
  • Professionalism and courtesy
  • Money handling
  • Deposit and withdrawal management
  • Customer relationship development

Timeline

Bank Teller

IBC
07.2023 - Current

Team Leader

Mcdonald’s
10.2020 - 06.2023

J.W. Nixon High School

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Leslie Lopez