Leslie Lopez
Corpus Christi
Summary
Resourceful and detail-oriented HR and Compensation professional with over a decade of progressive experience in compensation administration, payroll coordination, employee engagement, and HR operations. Adept at managing complex data, ensuring compliance, and collaborating across departments to enhance employee experience and operational efficiency. Known for discretion, professionalism, and a strong command of HR systems and processes.
Overview
14
14
years of professional experience
Work History
Compensation Specialist
Driscoll Children's Hospital
04.2024 - Current
- Administer daily operations of the hospital's Compensation Program, ensuring compliance and accuracy.
- Assist with compensation reporting, payroll processing, and compliance assessments.
- Liaise with Payroll to resolve issues; proficient in Kronos and FLSA/Wage & Hour law.
- Manage new hire data and reporting, including state compliance and visa verification for medical residents.
- Collaborate with Recruitment to generate salary quotes and review proposed salary actions.
- Support annual salary surveys and market benchmarking.
- Analyzed compensation data to ensure alignment with industry standards and internal equity.
- Created and updated compensation reports, providing insights for strategic decision-making.
- Analyzed data from internal sources and external benchmarks to continually assess the effectiveness of current compensation strategies.
- Administered annual merit increase process by working closely with department heads to determine appropriate adjustments based on individual performance evaluations.
Professional Development & Engagement Coordinator
Rally Credit Union
09.2022 - 04.2024
- Designed and coordinated professional development programs and workshops.
- Managed budgets and resources for internal training initiatives.
- Led employee engagement strategies including Rewards & Recognition, Mentorship, and Culture Programs.
- Supported onboarding and retention efforts to enhance employee experience.
- Implemented innovative engagement strategies that fostered strong employee relationships and increased retention rates.
Human Resources Operations Coordinator
Rally Credit Union
10.2020 - 09.2022
- Coordinated employee onboarding processes, ensuring compliance with organizational policies and procedures.
- Streamlined HR operations by implementing electronic filing systems for employee records and documentation.
- Facilitated communication between departments to enhance collaboration on HR initiatives and employee engagement activities.
- Developed training materials for new HR staff, improving knowledge transfer and operational efficiency.
- Administered compensation, benefits, and leave programs including payroll and retirement plans.
- Ensured compliance with federal and state employment laws.
- Acted as liaison between HR and employees to resolve inquiries and maintain positive communication.
Human Resources Assistant
Rally Credit Union
02.2015 - 10.2020
- Supported HR operations and administrative functions with confidentiality and professionalism.
- Managed employee onboarding, ensuring compliance with company policies and procedures.
- Assisted in the development of HR policies to enhance workplace culture and performance.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Organized company-wide events for team building purposes, boosting overall morale among employees.
Teller
Rally Credit Union
08.2014 - 02.2015
- Processed customer transactions with accuracy and efficiency using advanced banking software.
- Assisted members with account inquiries, enhancing customer satisfaction through effective communication.
- Resolved customer issues by implementing solutions that improved overall service delivery and experience.
- Monitored cash flow and maintained accurate records of daily transactions to uphold financial integrity.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Sales Associate
Mardel Christian & Education
08.2013 - 09.2014
- Drove sales by providing exceptional customer service and product knowledge.
- Assisted customers in selecting products that met their educational and spiritual needs.
- Maintained store displays to ensure an inviting shopping environment.
- Processed transactions accurately using point-of-sale systems.
HR Department Supervisor
Toys"R"Us
11.2012 - 09.2013
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on product knowledge and customer service techniques.
- Coordinated staff schedules to meet fluctuating demands during peak seasons and promotions.
- Led team meetings to communicate goals, address challenges, and promote a collaborative environment.
- Trained new employees on overall company and department-specific policies and procedures.
- Mentored junior staff members to develop their skills and advance within the company, increasing overall productivity and team performance.
Cashier
Toys"R"Us
11.2011 - 11.2012
- Processed customer transactions efficiently, ensuring accurate cash handling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized checkout area, enhancing operational flow and customer experience.
- Trained new staff on register operations and customer engagement techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
W. B. Ray High School
Corpus Christi, TX05-2012
Skills
- HRIS systems
- Employee relations
- Payroll management
- Benefits administration
- Salary benchmarking
- Cost of living adjustments
- Compensation policy review
- Job evaluation analysis
- Annual bonus calculation
- Collaboration and teamwork
- Strategic thinking
- Verbal and written communication
- Performance management
- Proficient in Workday, ADP, Paycom, Performance Pro, Kronos
Languages
English
Timeline
Compensation Specialist
Driscoll Children's Hospital
04.2024 - Current
Professional Development & Engagement Coordinator
Rally Credit Union
09.2022 - 04.2024
Human Resources Operations Coordinator
Rally Credit Union
10.2020 - 09.2022
Human Resources Assistant
Rally Credit Union
02.2015 - 10.2020
Teller
Rally Credit Union
08.2014 - 02.2015
Sales Associate
Mardel Christian & Education
08.2013 - 09.2014
HR Department Supervisor
Toys"R"Us
11.2012 - 09.2013
Cashier
Toys"R"Us
11.2011 - 11.2012
High School Diploma -
W. B. Ray High School