Summary
Overview
Work History
Education
Skills
Certification
Interests
Experience with several software EMR, HCHB, Optum Encoder, Metric Stream
Timeline
Generic

Leslie Loveless

Roper,NC

Summary

Dynamic LPN with extensive experience at Amedisys Hospice, excelling in medication administration and compassionate end-of-life care. Proven ability to enhance patient outcomes through effective vital signs monitoring and strong communication skills. Committed to maintaining high standards of infection control and fostering trust with patients and families during challenging times.

Healthcare professional with proven track record in delivering high-quality patient care and medical support. Skilled in collaborating with healthcare teams to ensure optimal patient outcomes and adapt to evolving medical needs. Known for reliability, adaptability, and strong problem-solving abilities.

Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Skilled business management professional prepared for leadership roles. Brings strong focus on team collaboration, strategic planning, and achieving results. Adept in financial management, operational efficiency, and staff development. Known for reliability, adaptability, and effective communication.

Experienced with managing business office operations, including administrative tasks and team coordination. Utilizes expertise to enhance productivity and streamline processes. Track record of implementing efficient office systems and fostering collaborative work environment.

Business professional prepared to drive office efficiency and productivity. Extensive experience in overseeing daily operations and improving office workflows. Known for strong team collaboration and adaptability to changing needs. Proficient in managing office systems and facilitating communication.

Overview

9
9
years of professional experience
1
1
Certification

Work History

LPN and Business Office Manager

Amedisys Hospice
07.2022 - Current
  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Reduced medication errors by accurately administering medications and diligently verifying patient information.
  • Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
  • Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
  • Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
  • Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
  • Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Administered medications and injections to patients.
  • Coordinated patient transfers to other facilities.
  • Developed and implemented individualized patient care plans.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
  • Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
  • Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Contributed to a successful annual audit by preparing thorough documentation in accordance with regulatory requirements.
  • Improved workflow efficiency by streamlining office processes and implementing new software solutions.
  • Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
  • Increased accuracy in financial reporting by implementing robust accounting practices and attention to detail in data entry tasks.
  • Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
  • Safeguarded sensitive company information by establishing comprehensive data security protocols that complied with industry best practices.
  • Developed comprehensive disaster recovery plan, ensuring business continuity in event of unforeseen disruptions.
  • Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
  • Standardized document handling procedures to enhance accessibility and retrieval times for critical information.
  • Coordinated with IT department to resolve technical issues swiftly, minimizing downtime and maintaining operational continuity.
  • Developed and enforced office policies to ensure compliance with industry regulations, maintaining high standard of operational integrity.

LPN

Centerwell Home Health
03.2017 - 07.2022
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Comforted and counseled patients and families throughout care process.
  • Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
  • Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
  • Contributed to continuous quality improvement efforts by identifying areas for potential growth within the nursing practice.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Monitored patient health conditions to report changes to assigned physician.
  • Reviewed patient history to verify conditions and current medications.
  • Evaluated patient histories, complaints, and current symptoms.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Delivered emotional support to patients and families during challenging times.
  • Provided patient education on health care issues and prescribed medications.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Helped patients complete bathing, dressing and eating.
  • Took samples to complete diagnostic and routine assessment tests.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Reduced medication errors by accurately administering medications and diligently verifying patient information.
  • Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
  • Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
  • Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Accurately recorded interactions in medical charts, documenting accidents and interventions applied.
  • Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
  • Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
  • Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Administered medications and injections to patients.
  • Coordinated patient transfers to other facilities.
  • Developed and implemented individualized patient care plans.

LPN Charge Nurse

Carrollton of Plymouth
10.2016 - 03.2017
  • Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
  • Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
  • Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Served as charge nurse, caring for patients with serious illnesses.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
  • Provided compassionate end-of-life care, supporting patients and their families through difficult times.
  • Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
  • Promoted patient independence by teaching self-care skills and explaining conditions and medications.
  • Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
  • Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
  • Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
  • Updated patient medical records with services provided, health conditions, and response to treatments using [Software].
  • Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
  • Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.

Education

Associate of Applied Science - Nursing

Lord Fairfax Community College
Middletown, VA
07-2005

Skills

  • Medication administration
  • Vital signs monitoring
  • Medical documentation
  • Geriatric nursing
  • Infection control
  • Catheter care
  • Tracheostomy care
  • Compassionate care
  • Diabetes management
  • End-of-life care
  • Nursing ethics
  • Palliative care
  • Home healthcare
  • Hospice care
  • IV therapy
  • Medical equipment operation
  • Diagnostic testing
  • Triage management
  • Disease prevention
  • Health promotion
  • Respiratory care

Certification

CPR

Interests

  • Growing herbs, vegetables, or fruits in home gardens
  • Crafting and DIY Projects
  • Photography

Experience with several software EMR, HCHB, Optum Encoder, Metric Stream

Medical officer and billing experie 

Timeline

LPN and Business Office Manager

Amedisys Hospice
07.2022 - Current

LPN

Centerwell Home Health
03.2017 - 07.2022

LPN Charge Nurse

Carrollton of Plymouth
10.2016 - 03.2017

Associate of Applied Science - Nursing

Lord Fairfax Community College

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