Leslie Luter
Fort Worth,Texas
Summary
Licensed cosmetologist in Mississippi with a focus on personalized hair services and precision cutting techniques. Proven ability to enhance client satisfaction and maintain high retention rates through effective relationship management. Committed to creating a welcoming salon environment while delivering quality results.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Barber
Boardroom Salon for Men
Fort Worth Clearfork, TX
04.2026 - Current
- Demonstrated expertise in various haircutting techniques and styles.
- Executed tailored haircuts and grooming services, enhancing client satisfaction.
- Consulted with clients to understand their style preferences and needs.
- Educated clients on effective hair care products and techniques, promoting long-term client relationships.
- Maintained organized and clean salon tools and workstations, ensuring a safe environment.
- Collaborated with team members to create a welcoming salon environment.
Stylist
Great Clips
Crowley, Texas
08.2025 - 04.2026
- Established customer relationships by providing personalized advice based on individual needs.
- Delivered consistent quality service, leading to high levels of customer satisfaction.
- Greeted customers warmly upon arrival at the salon. upon arrival, ensuring comfort during salon visits.
Stylist
Hair Unlimited
Hattiesburg, MS
04.2023 - 07.2025
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Achieved high client retention by ensuring precision in cutting, coloring, and styling services.
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Cultivated loyal client base through delivery of high-quality services tailored to individual needs.
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Developed creative techniques to provide clients with latest hairstyles.
- Provided pre- and post-service consultations to accurately assess clients' needs.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Offered professional cuts, color services and extensions to salon customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Handled client bookings efficiently to form bonds with loyal customers and remember hairstyle preferences.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Used social media platforms to promote salon and services.
- Enhanced salon visibility and engagement by participating in promotional events, social media campaigns, and community outreach.
- Distributed business cards outside of salon to generate new business.
Barber
The Buzz
Hattiesburg, MS
05.2023 - 03.2024
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Styled hair based on client preferences and latest trends. according to customer preferences.
- Communicated effectively with clients during consultations to clarify desired looks and address concerns.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Managed incoming calls and scheduled client appointments to enhance service efficiency.
- Consistently received positive performance reviews from guests.
Stylist/Barber
Dane's Barbershop
Biloxi, MS
03.2023 - 11.2023
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Managed incoming telephone calls and scheduled appointments, enhancing client accessibility and satisfaction.
- Ensured clean and hygienic work environment through regular sanitization of tools, equipment, and workstations, fostering a safe space for clients.
Cashier/Stocker
Ollie
Hattiesburg, MS
06.2022 - 12.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Guided customers through purchase process, locating items, and enrolling in reward programs to improve loyalty.
- Greeted customers entering store and quickly addressed their needs to enhance shopping experience.
- Welcomed customers and assisted in identifying their needs to ensure satisfaction.
- Adjusted work schedule to support business operations effectively. and extra shifts to meet business needs.
- Restocked merchandise and organized displays to enhance product visibility. merchandise in front lanes.
Stylist
Sports Clips
Hattiesburg, MS
10.2021 - 04.2022
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Educated clients on products and self-maintenance techniques for healthy hair tailored to individual needs.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Boosted client retention rate by consistently exceeding expectations in terms of skill, creativity, and attention to detail.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained knowledge of fashion trends and industry news to provide relevant styling suggestions for clients.
- Monitored current trends to understand fashions and better serve customer needs.
- Earned recognition as a top stylist within the salon due to dedication toward ongoing education and mastery of new techniques.
- Cultivated an inclusive salon atmosphere by providing a welcoming environment for clients of all backgrounds and hair types.
- Served an average of 15 customers each day, ensuring high-quality service and satisfaction. while maintaining distinguished cleanliness and organization of work areas.
- Arranged sales area to display products attractively, enhancing customer engagement. and work station to showcase products and boost sales.
- Promoted products and services on social media to engage potential clients and showcase service portfolio.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Recorded client payments and payment information daily with 100% accuracy rate.
- Updated customer service standards to increase the number of return customers and overall company profits by 100%.
- Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
- Supported team members by assisting with various tasks to enhance collaboration.
- Supported reception desk operations by answering phone calls and managing appointment schedules efficiently. by answering phone calls and managing appointment schedules, receiving phone calls, entering appointments and collecting payments for services rendered.
- Implemented effective time management strategies to reduce wait times for clients while maintaining quality service.
Stylist
Belk Salon & Spa
Hattiesburg, MS
05.2021 - 10.2021
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients on product use and self-maintenance techniques tailored to individual hair needs and preferences.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Recommended treatments and styles aligned with customer appearance goals and current fashion trends.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Utilized social media to promote products and services, enhancing client engagement and showcasing service portfolio.
- Worked on 10 to 15 customers daily while maintaining distinguished cleanliness and organization of work areas.
Barbershop Manager
Midwestern Barbers (Camp Shelby)
Hattiesburg, MS
07.2020 - 03.2021
- Grew client base by 50% through effective referral strategies and client satisfaction.
- Established lasting client relationships by consistently delivering quality services and achieving high satisfaction levels.
- Consistently received positive performance reviews from guests.
- Consulted with clients to assess personal style preferences and unique needs.
- Informed clients on suitable products and self-care techniques tailored to their individual needs.
- Used scissors, trimmers, clippers, razors and brushes on over 100 customers with 100% customer satisfaction rate.
- Executed precision fades, shaves, and haircuts using clips and shears in a busy salon environment.
- Performed full and partial shaves using clippers and both standard and straight razors in a professional setting.
- Organized and updated a master calendar to schedule client appointments and manage employee shifts efficiently.
Sales Representative
Victoria Secret
Hattiesburg, MS
11.2018 - 03.2021
- Increased sales through product consultation and customer service, utilizing up-selling techniques to enhance customer experience.
- Developed strategies to expand service sales to existing customers, contributing to substantial annual revenue growth.
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.
- Executed comprehensive brand marketing strategies and sales campaigns in various markets.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Managed client portfolio, fostering engagement and satisfaction to strengthen long-term relationships.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Stylist
Golden Kutz
Hattiesburg, MS
09.2019 - 12.2020
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Educated clients about products and self-maintenance for healthy hair.
- Monitored current trends to understand fashions and better serve customer needs.
- Organized sales area and work station to effectively showcase products and enhance customer engagement.
- Served an average of 15 customers daily while ensuring cleanliness and organization of work areas.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Recorded notes for future reference about customer preferences and services delivered.
- Recorded client payments and payment information daily with 100 % accuracy rate.
Stylist
MasterCuts - Regis
Hattiesburg, MS
03.2019 - 12.2019
- Provided services to men, women, and children daily at the salon.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Assessed customer hair texture and treatment history to recommend tailored services for desired outcomes.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Recorded notes for future reference about customer preferences and services delivered.
- Organized sales area and work station to effectively showcase products and enhance sales opportunities.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Worked on 15 to 20 customers daily while maintaining distinguished cleanliness and organization of work areas.
Stylist
Ulta Salon
Hattiesburg, MS
02.2019 - 03.2019
- Worked with men, women and children to complete cuts, styles, color and waxing on a daily basis.
- Assessed customer hair texture and treatment history to determine services offered.
- Designed individualized plans to assist customers in healing damaged or dry hair.
- Monitored current trends to understand fashions and better serve customer needs.
- Showcased desired product features in shoots, enhancing visual appeal and influencing consumer purchasing decisions.
- Arranged sales area and work station to effectively highlight products and increase sales opportunities.
- Assisted at reception desk by managing phone calls and greeting customers., receiving phone calls, entering appointments and collecting payments for services rendered.
Stylist
Belk Salon & Spa
Hattiesburg, MS
03.2017 - 02.2019
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Developed individualized plans to support customers in healing damaged or dry hair.
- Enhanced customer experiences by providing bonus services like head and neck massages during appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Shared product promotions on social media to attract potential customers. platforms to increase reach, engage with potential clients and showcase service portfolio.
- Promoted products and services on social media to enhance client engagement and showcase service portfolio.
- Recorded notes for future reference about customer preferences and services delivered.
- Recorded client payments and payment information daily with a 100% accuracy rate.
Manager/Stylist Manager
Sport Clips
Hattiesburg, MS
05.2015 - 12.2016
- Boosted professional hair care product sales 100% through up selling, visual merchandising and retail display optimization.
- Maintained excellent customer service standards to win customer loyalty and retention and build customer base by 10%.
- Grew repeat client base by 50% through effective marketing and customer service.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Increased customer numbers and enhanced loyalty through targeted engagement and effective marketing strategies.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Analyzed patrons' hair and physical features to determine and recommend beauty treatments and hairstyles.
- Managed appointment calendar to optimize scheduling for salon services.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
- Monitored employee performance to ensure high service standards in the salon.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Organized employee schedules to meet operational coverage requirements.
- Created work schedules that aligned staff capabilities with business demands, optimizing operational efficiency.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Controlled inventory by tracking expenses, purchases and shelf stock.
- Maintained adequate stock of inventory by conducting frequent inventory counts and ordering and receiving salon retail products.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Devised processes to boost long-term business success and increase profit levels.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Consistently received positive feedback from guests on performance reviews.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Stylist
Hairfinity Styling Lounge
Hattiesburg, MS
08.2014 - 06.2015
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Informed clients about products and self-care techniques for healthy hair. about products and self-maintenance for healthy hair based on needs and preferences.
- Tracked current trends to align services with customer preferences and enhance overall satisfaction.
- Enhanced customer experiences by incorporating bonus services, such as head and neck massages, during appointments.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Maintained cleanliness and sanitation of work areas, tools, and equipment to reduce disease transfer risk in shared environment.
- Worked on 10 customers daily while maintaining distinguished cleanliness and organization of work areas.
Manager/Stylist Sales Associate
SmartStyle
Columbia, MS
07.2009 - 08.2014
- Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
- Met or exceeded individual financial and credit goals while contributing to store's bottom line.
- Maintained [100]% client retention rate, ranking among top performers in region.
- Exhibited exceptional product knowledge of traditional and recent trends in fashion, continuously exceeding quarterly corporate performance metrics.
- Advised clients on new products and seasonal fashions, enhancing customer experience and driving sales.
- Connected and engaged with customers to understand styling needs.
- Translated inspiration into action by solving customer styling needs.
- Interacted with clients to build relationships, fostering loyalty and repeat business.
- Served as brand storyteller to create experiences that drove sales and achieved store goals.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Embraced fashion and understood market trends to articulate in client interactions.
- Leveraged associate education tools to build product and styling knowledge.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Adhered to loss prevention practices and reported incidents to bolster shortage control and protect company assets.
Education
Associate of Applied Science - Barbering
Pearl River Community College
MS05-2023
Cosmetology - Cosmetology Education
Pearl River Community College
MS06-2009
Skills
- Licensed barber
- Cosmetology industry experience
- Hair maintenance expertise
- Cuts and fades
- Precision cutting techniques
- Skin fades
- Traditional shaves
- Fade mastery
- Beard grooming techniques
- Facial grooming techniques
- Hair cleansing techniques
- Hair texturizing techniques
- Eyebrow shaping
- Hair scalp analysis
- Client assessment
- Client retention strategies
- Sales proficiency
- Upselling services
- Product knowledge
- Product expertise
- Attention to detail
- Multitasking
- Advanced communication
- Relationship management
- Staff management
- Leadership skills
- Customer service
- Eyebrow shaping
- Fade mastery
- Hair diversity
Certification
CPR, Pearl River Community College, 2022
Timeline
Barber
Boardroom Salon for Men
04.2026 - Current
Stylist
Great Clips
08.2025 - 04.2026
Barber
The Buzz
05.2023 - 03.2024
Stylist
Hair Unlimited
04.2023 - 07.2025
Stylist/Barber
Dane's Barbershop
03.2023 - 11.2023
Cashier/Stocker
Ollie
06.2022 - 12.2022
Stylist
Sports Clips
10.2021 - 04.2022
Stylist
Belk Salon & Spa
05.2021 - 10.2021
Barbershop Manager
Midwestern Barbers (Camp Shelby)
07.2020 - 03.2021
Stylist
Golden Kutz
09.2019 - 12.2020
Stylist
MasterCuts - Regis
03.2019 - 12.2019
Stylist
Ulta Salon
02.2019 - 03.2019
Sales Representative
Victoria Secret
11.2018 - 03.2021
Stylist
Belk Salon & Spa
03.2017 - 02.2019
Manager/Stylist Manager
Sport Clips
05.2015 - 12.2016
Stylist
Hairfinity Styling Lounge
08.2014 - 06.2015
Manager/Stylist Sales Associate
SmartStyle
07.2009 - 08.2014
Associate of Applied Science - Barbering
Pearl River Community College
Cosmetology - Cosmetology Education
Pearl River Community College