Overview
Work History
Education
Skills
Timeline
Generic

LESLIE MADDEN

Dubach,LA

Overview

31
31
years of professional experience

Work History

Release of Information Specialist

Lincoln Community Health Center
Ruston, LA
11.2024 - Current
  • Processed requests for medical records in compliance with privacy regulations.
  • Coordinated information release between healthcare providers and patients.
  • Ensured accurate documentation of released medical information records.
  • Communicated with patients regarding their information release inquiries.
  • Maintained confidentiality of sensitive patient information throughout processes.
  • Managed incoming and outgoing correspondence related to information requests.
  • Reviewed requester information in compliance with HIPAA guidelines to obtain patient data from electronic, off-site, or physical records.
  • Verified accuracy of released information prior to dissemination.
  • Created reports summarizing data from release of information requests.
  • Maintained confidentiality of all patient records in accordance with HIPAA guidelines.
  • Participated in department, unit and hospital educational programs to maintain skill and competency levels.
  • Investigated discrepancies between requestor-provided authorization forms and actual patient record contents.
  • Searched electronic health record system for requested documents.
  • Leveraged computer software and technology to locate patient records.
  • Responded promptly and professionally to customer inquiries via telephone or email.
  • Processed incoming and outgoing mail, emails, faxes, and phone calls related to release of information requests.
  • Provided guidance on interpretation and implementation of state laws governing disclosure of medical records.
  • Resolved issues relating to incomplete or inaccurate authorizations.
  • Reviewed patient records to determine releasable information according to HIPAA regulations.
  • Maintained positive working relationship with fellow staff and management.
  • Pulled patient records and transferred information to appropriate parties.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.

Release of Information Specialist

Green Clinic Health System
Ruston, LA
07.1996 - 11.2024
  • Processed requests for medical records in compliance with privacy regulations.
  • Coordinated information release between healthcare providers and patients.
  • Ensured accurate documentation of released medical information records.
  • Communicated with patients regarding their information release inquiries.
  • Maintained confidentiality of sensitive patient information throughout processes.
  • Managed incoming and outgoing correspondence related to information requests.
  • Reviewed requester information in compliance with HIPAA guidelines to obtain patient data from electronic, off-site, or physical records.
  • Verified accuracy of released information prior to dissemination.
  • Maintained confidentiality of all patient records in accordance with HIPAA guidelines.
  • Participated in department, unit and hospital educational programs to maintain skill and competency levels.
  • Searched electronic health record system for requested documents.
  • Leveraged computer software and technology to locate patient records.
  • Collaborated with departments within the organization to ensure compliance with applicable laws regarding access to protected health information.
  • Responded promptly and professionally to customer inquiries via telephone or email.
  • Analyzed trends in volume and types of requests received over time.
  • Processed incoming and outgoing mail, emails, faxes, and phone calls related to release of information requests.
  • Provided guidance on interpretation and implementation of state laws governing disclosure of medical records.
  • Resolved issues relating to incomplete or inaccurate authorizations.
  • Performed quality checks to drive accuracy of release, confidentiality and invoicing.
  • Reviewed patient records to determine releasable information according to HIPAA regulations.
  • Maintained positive working relationship with fellow staff and management.
  • Pulled patient records and transferred information to appropriate parties.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Located and retrieved files, assisting public with general information.
  • Streamlined day-to-day office processes to meet long-term goals.

Release of Information Specialist

Acadian Copy Service
Acadian, LA
04.1995 - 07.1996
  • Processed requests for medical records in compliance with privacy regulations.
  • Ensured accurate documentation of released medical information records.
  • Communicated with patients regarding their information release inquiries.
  • Maintained confidentiality of sensitive patient information throughout processes.
  • Managed incoming and outgoing correspondence related to information requests.
  • Reviewed requester information in compliance with HIPAA guidelines to obtain patient data from electronic, off-site, or physical records.
  • Verified accuracy of released information prior to dissemination.
  • Maintained confidentiality of all patient records in accordance with HIPAA guidelines.
  • Searched electronic health record system for requested documents.
  • Responded promptly and professionally to customer inquiries via telephone or email.
  • Processed incoming and outgoing mail, emails, faxes, and phone calls related to release of information requests.
  • Resolved issues relating to incomplete or inaccurate authorizations.
  • Reviewed patient records to determine releasable information according to HIPAA regulations.
  • Maintained positive working relationship with fellow staff and management.
  • Proofread documents carefully to check accuracy and completeness of all paperwork.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Streamlined day-to-day office processes to meet long-term goals.

Education

Associate of Science -

Louisiana Tech University
Ruston, LA
03-1995

Skills

  • Medical record management
  • HIPAA compliance
  • Electronic health records
  • Data verification
  • Information release coordination
  • Customer service

Timeline

Release of Information Specialist

Lincoln Community Health Center
11.2024 - Current

Release of Information Specialist

Green Clinic Health System
07.1996 - 11.2024

Release of Information Specialist

Acadian Copy Service
04.1995 - 07.1996

Associate of Science -

Louisiana Tech University

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LESLIE MADDEN