Jessica Buico
Midland,TX
Summary
Hardworking Custodial Supervisor skilled at keeping custodial staff operating efficiently. Knowledgeable about purchasing supplies, controlling costs and assigning tasks. Adept at handling all types of custodial tasks and effectively training team members to perform jobs with accuracy and speed. Excellent leader with strong communication and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Custodial Manager
Cisco Services, Inc.
06.2023 - Current
- Maximized employee retention by fostering a positive work atmosphere focused on teamwork and communication.
- Increased customer satisfaction through prompt response to requests and concerns, addressing issues thoroughly and efficiently.
- Improved custodial team efficiency by implementing new cleaning procedures and schedules.
- Provided comprehensive training for custodial staff, resulting in improved job performance and satisfaction.
- Established open lines of communication between custodial staff members, encouraging collaboration and problem-solving among team members.
- Assigned job duties and monitored performance against objectives.
- Successfully managed multiple facilities simultaneously, delivering high-quality service across various locations.
- Consistently met or exceeded cleanliness standards through diligent supervision of custodial staff and personal attention to detail.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Received recognition from administration for dedication to maintaining a clean and safe learning environment for students, faculty, and staff.
- Maintained inventory of cleaning supplies and materials while staying within budget constraints set by the school administration.
Owner
Bee Cleaning
05.2015 - 06.2022
- Managed day-to-day business operations.
- Handled budgeting responsibilities for various household expenses, optimizing spending where possible without sacrificing quality or service levels.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Established trust-based relationships with clients through consistent professionalism coupled with genuine empathy towards individual requirements.
- Managed household tasks efficiently, ensuring timely completion and high-quality results.
- Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
- Demonstrated flexibility in adjusting work schedule.
- Implemented customized cleaning schedules tailored to individual client preferences and needs.
Cashier/Customer Service Representative
Buena Vista
01.2021 - 11.2021
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Wore many hats and provided backup support for other departments when needed, such as, stocking, waitressing, or customer service.
- Operated cash register to record transactions accurately and efficiently.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Housekeeper / Receptionist
Defenceman
02.2013 - 07.2015
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environment in commercial building by vacuuming, cleaning windows, and dusting.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Criminal Justice
Grantham University
Lenexa, KSSkills
- Cleaning Expertise
- Facility Maintenance
- Teamwork and Collaboration
- Employee Training
- Productivity and Time Management
- Excellent Communication
- MSDS knowledge
- Multitasking Abilities
Accomplishments
- Promoted from Day Porter to Custodial Manager overseeing 3 school campuses. (Permian Basin Collegiate Academy, Premier High School Midland, and Premier High School Odessa.)
Certification
- Food Handler Certification
Timeline
Custodial Manager
Cisco Services, Inc.
06.2023 - Current
Cashier/Customer Service Representative
Buena Vista
01.2021 - 11.2021
Owner
Bee Cleaning
05.2015 - 06.2022
Housekeeper / Receptionist
Defenceman
02.2013 - 07.2015
Criminal Justice
Grantham University
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