Leslie Manriquez
Gilbert,AZ
Summary
Skilled individual considered an effective Safety Manager with expertise in analyzing hazards and reporting on incidents in the workplace. A true champion of teaching the value of safety processes and procedures. Highly collaborative and professional with a strong background in building and leading talented teams.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
21
21
years of professional experience
Work History
Safety Assistant Manager
Fisk Electric
Phoenix, Arizona
10.2023 - 04.2024
- Developed and implemented safety policies and procedures for the organization.
- Monitored compliance with safety regulations through regular audits and inspections.
- Investigated incidents, accidents and near-misses to determine root causes and corrective actions.
- Reviewed existing processes and procedures to identify areas where improvements could be made to enhance safety performance.
- Trained personnel on proper use of personal protective equipment.
- Identified opportunities for improvement based on feedback from employees regarding their perception of working conditions.
- Provided guidance on safe work practices to ensure that employees are following safety guidelines.
- Collaborated with management team members to develop strategies for improving health and safety performance within the organization.
- Managed emergency response plans in case of an accident or injury.
- Assisted in the development of job hazard analysis documents for each task performed by employees.
- Conducted periodic drills and exercises designed to test emergency preparedness capabilities.
- Ensured all necessary documentation was completed accurately regarding any incident reports or investigations.
Project Engineer
Switch Electric
Chandler, Arizona
03.2023 - 10.2023
- Managed resources such as equipment, materials, personnel and subcontractors to achieve project goals.
- Generated technical reports for customers.
- Coordinated meetings with stakeholders including clients, architects, engineers, subcontractors and other parties involved in the project.
- Supervised installation of materials and equipment for compliance with drawings and specifications.
- Interacted with clients to interpret needs and requirements.
- Coordinated with team members to ensure timely completion of tasks.
- Managed multiple projects simultaneously while meeting deadlines and budget constraints.
- Reviewed blueprints, drawings and specifications for accuracy and completeness prior to construction commencement.
- Resolved conflicts between vendors, contractors, internal staff or other stakeholders related to project objectives.
- Identified cost saving measures that could be implemented without compromising safety or quality standards during the project life cycle.
- Performed quality assurance checks on all deliverables prior to submission.
Data Center Technician
IES Communications
Mesa, Arizona
03.2022 - 03.2023
- Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
- Configured network switches, routers and wireless access points.
- Maintained accurate records of all maintenance activities performed at each job site.
- Collaborated with other tradespeople on multi-disciplinary projects involving low voltage systems.
- Developed test plans and documented results prior to system installation or repair work.
- Programmed access control systems using manufacturer software applications.
- Completed daily reports on tasks performed req
- Assisted in training junior technicians on proper methods for installing low voltage equipment.
- Performed root cause analysis on any recurring problems or outages that occurred within the Data Center Environment.
- Tested connectivity between various devices located within the data center using network diagnostic tools.
- Collaborated with other teams such as Network Administration and Systems Engineering when needed for complex tasks.
Apprentice Electrician
Genelco Electric Inc
Phoenix, Arizona
10.2021 - 03.2022
- Adhered to company policies regarding the use of personal protective equipment.
- Read blueprints or technical diagrams to determine the layout of a system.
- Installed lighting fixtures such as fluorescent bulbs or LED lights.
- Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
- Maintained records of installation activities by completing forms and reports as required.
- Followed all safety procedures when handling hazardous materials such as high voltage electricity.
- Assisted in troubleshooting problems with various types of control systems.
- Used specialized diagnostic tools to locate faults in complex electrical systems.
- Ensured compliance with relevant codes related to the National Electrical Code.
- Performed general maintenance on electrical systems including replacing worn parts and repairing faulty wiring.
- Measured, cut and bent wire and conduit using hand tools and power tools.
- Observed safety regulations while working on energized systems.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Reviewed blueprints and electrical schematics to perform tasks to specifications.
- Kept work areas clean, neat and organized for efficient operations.
Store Manager
O’Reilly
Chandler, Arizona
11.2018 - 10.2021
- Implemented efficient systems for tracking stock movement.
- Maintained accurate records of employee performance reviews.
- Updated POS system with new products and promotional offers.
- Monitored inventory levels and placed orders to restock shelves.
- Assessed operational efficiency of the store's departments.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Developed relationships with suppliers to negotiate better prices.
- Prepared monthly reports on sales figures, expenses, profits.
- Organized promotional events to increase product awareness.
- Performed regular price checks to ensure competitive pricing.
- Created weekly work schedules for store personnel.
- Ensured compliance with safety regulations and company policies.
- Managed daily banking activities such as deposits.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Identified opportunities for cost savings through waste reduction initiatives.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Monitored employee performance and identified performance gaps for corrective action.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Personal Banker
Wells Fargo & Company
Scottsdale, Arizona
10.2016 - 11.2018
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
- Provided customer service to clients, including answering questions and resolving issues.
- Facilitated resolution of customer disputes in a fair manner while protecting the interests of the bank.
- Analyzed financial documents provided by customers to determine their needs.
- Conducted account openings and closings for clients.
- Advised customers on various financial products available from the bank.
- Maintained accurate records of all transactions conducted throughout the day.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Participated in training sessions regarding new banking products or services.
- Cross-sold banking products such as credit cards, loans and investments.
- Provided guidance on how best to utilize online banking tools for maximum benefit.
- Processed loan applications according to established guidelines.
- Researched customer inquiries and reported findings in a timely manner.
- Promoted additional bank services through personal contact with customers.
- Recognized opportunities for cross-selling additional banking products or services.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Expanded customer relationships by maintaining regular follow-up processes and rapport.
- Educated customers on variety of retail products and digital solutions, enhancing customer experience.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.
Health Insurance Quality
Apria Healthcare
Chandler, Arizona
01.2014 - 10.2016
- Prepared reports summarizing financial performance of health plans and providers.
- Analyzed provider contracts to identify reimbursement rates for various services.
- Monitored changes in the healthcare industry to ensure compliance with regulations.
- Processed payments from insurers in accordance with contractual obligations.
Assistant Store Manager
AutoZone
Gilbert, Arizona
01.2003 - 01.2014
- Supervised cash handling processes to ensure accuracy of transactions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Organized weekly meetings with department heads to review progress on key objectives.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Maintained a safe working environment by enforcing safety regulations.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Maintained inventory by checking merchandise to determine levels.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
Education
GED -
Project Challenge
01-2003
Skills
- Industrial hygiene
- Incident Investigation
- Safety Training
- Accident Prevention
- Fall protection
- Electrical Safety
- Hazard Identification
- Safety audits
- Chemical Handling
- Safety hazards analysis
- Risk Identification
- Safety inspection
- Accident investigation
- LO/TO programs
- Project Coordination
- Incident Response
- Performance Management
- Technical Support
Timeline
Safety Assistant Manager
Fisk Electric
10.2023 - 04.2024
Project Engineer
Switch Electric
03.2023 - 10.2023
Data Center Technician
IES Communications
03.2022 - 03.2023
Apprentice Electrician
Genelco Electric Inc
10.2021 - 03.2022
Store Manager
O’Reilly
11.2018 - 10.2021
Personal Banker
Wells Fargo & Company
10.2016 - 11.2018
Health Insurance Quality
Apria Healthcare
01.2014 - 10.2016
Assistant Store Manager
AutoZone
01.2003 - 01.2014
GED -
Project Challenge
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