Summary
Overview
Work History
Education
Skills
Work Preference
Languages
Timeline
Hi, I’m

Leslie Manriquez

Gilbert,AZ

Summary

Highly-motivated individual with a passion for continuous learning and innovation. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in customer service, multitasking, and time management abilities, manual labor, equipment operation, and maintaining a clean and organized workspace. Experienced in fast-paced environments and adaptable to last-minute changes.

Overview

21
years of professional experience

Work History

Fisk Electric
Phoenix, Arizona

Safety Assistant Manager
10.2023 - 04.2024

Job overview

  • Investigated incidents, accidents, and near-misses to determine root causes and corrective actions.
  • Ensured all necessary documentation was completed accurately regarding any incident reports or investigations.
  • Investigated adequacy of ventilation, exhaust equipment or lighting potentially affecting employee health and performance.
  • Provided guidance on safe work practices to ensure that employees are following safety guidelines.
  • Managed emergency response plans in case of an accident or injury.
  • Trained new employees in safety orientations, policies, and procedures, including specific site guidelines for contractors.
  • Participated in safety meetings with general contractor to identify and review complaints, ensuring future safety resolutions.
  • Assisted in the development of job hazard analysis documents for each task performed by employees.
  • Maintained records of hazardous materials used in the workplace as required by OSHA standards.
  • Conducted trainings to ensure employee compliance with certification requirements for heavy machinery operation and access to chemical rooms.

Switch Electric
Chandler, Arizona

Project Engineer
03.2023 - 10.2023

Job overview

  • Reviewed blueprints, drawings, and specifications for accuracy and completeness prior to construction commencement.
  • Coordinated meetings with general contractor, including clients, engineers, subcontractors, and other parties involved in the project.
  • Monitored work performance towards ensuring adherence to approved schedules, to general contractor exceptions.
  • Maintained accurate records of all rental and tool expenses incurred during the course of a given project.
  • Supervised installation of materials and equipment for compliance with drawings and NEC code specifications.
  • Investigated customer complaints related to finished product quality for general contractors.
  • Created reports summarizing the results of all QA and QC activities for management review and general contractor.
  • Ensuring accurate documentation and inspection of customer-provided equipment, and providing it to the customer in a timely manner.

IES Communications
Mesa, Arizona

Data Center Technician
03.2022 - 03.2023

Job overview

  • Performed termination of cables including Cat5E, Cat6 and coaxial cables for various systems.
  • Configured network switches, routers and wireless access points.
  • Maintained accurate records of all maintenance activities performed at each job site.
  • Collaborated with other tradespeople on multi-disciplinary projects involving low voltage systems.
  • Developed test plans and documented results prior to system installation or repair work.
  • Programmed access control systems using manufacturer software applications.
  • Completed daily reports on tasks performed req
  • Assisted in training junior technicians on proper methods for installing low voltage equipment.
  • Performed root cause analysis on any recurring problems or outages that occurred within the Data Center Environment.
  • Tested connectivity between various devices located within the data center using network diagnostic tools.
  • Collaborated with other teams such as Network Administration and Systems Engineering when needed for complex tasks.

Genelco Electric Inc
Phoenix, Arizona

Apprentice Electrician
10.2021 - 03.2022

Job overview

  • Adhered to company policies regarding the use of personal protective equipment.
  • Read blueprints or technical diagrams to determine the layout of a system.
  • Installed lighting fixtures such as fluorescent bulbs or LED lights.
  • Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
  • Maintained records of installation activities by completing forms and reports as required.
  • Followed all safety procedures when handling hazardous materials such as high voltage electricity.
  • Assisted in troubleshooting problems with various types of control systems.
  • Used specialized diagnostic tools to locate faults in complex electrical systems.
  • Ensured compliance with relevant codes related to the National Electrical Code.
  • Performed general maintenance on electrical systems including replacing worn parts and repairing faulty wiring.
  • Measured, cut and bent wire and conduit using hand tools and power tools.
  • Observed safety regulations while working on energized systems.
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
  • Reviewed blueprints and electrical schematics to perform tasks to specifications.
  • Kept work areas clean, neat and organized for efficient operations.

O’Reilly
Chandler, Arizona

Store Manager
11.2018 - 10.2021

Job overview

  • Implemented efficient systems for tracking stock movement.
  • Maintained accurate records of employee performance reviews.
  • Updated POS system with new products and promotional offers.
  • Monitored inventory levels and placed orders to restock shelves.
  • Assessed operational efficiency of the store's departments.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Developed strategies to maximize sales and profitability.
  • Recruited, trained and supervised new employees.
  • Developed relationships with suppliers to negotiate better prices.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Organized promotional events to increase product awareness.
  • Performed regular price checks to ensure competitive pricing.
  • Created weekly work schedules for store personnel.
  • Ensured compliance with safety regulations and company policies.
  • Managed daily banking activities such as deposits.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.

Wells Fargo & Company
Scottsdale, Arizona

Personal Banker
10.2016 - 11.2018

Job overview

  • Greeted customers upon entering the bank and directed them to appropriate personnel or services.
  • Provided customer service to clients, including answering questions and resolving issues.
  • Facilitated resolution of customer disputes in a fair manner while protecting the interests of the bank.
  • Analyzed financial documents provided by customers to determine their needs.
  • Conducted account openings and closings for clients.
  • Advised customers on various financial products available from the bank.
  • Maintained accurate records of all transactions conducted throughout the day.
  • Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
  • Participated in training sessions regarding new banking products or services.
  • Cross-sold banking products such as credit cards, loans and investments.
  • Provided guidance on how best to utilize online banking tools for maximum benefit.
  • Processed loan applications according to established guidelines.
  • Researched customer inquiries and reported findings in a timely manner.
  • Promoted additional bank services through personal contact with customers.
  • Recognized opportunities for cross-selling additional banking products or services.
  • Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
  • Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Expanded customer relationships by maintaining regular follow-up processes and rapport.
  • Educated customers on variety of retail products and digital solutions, enhancing customer experience.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Partnered with loan and mortgage officers and financial advisors to provide clients with optimal financial solutions.

Apria Healthcare
Chandler, Arizona

Health Insurance Quality
01.2014 - 10.2016

Job overview

  • Prepared reports summarizing financial performance of health plans and providers.
  • Analyzed provider contracts to identify reimbursement rates for various services.
  • Monitored changes in the healthcare industry to ensure compliance with regulations.
  • Processed payments from insurers in accordance with contractual obligations.

AutoZone
Gilbert, Arizona

Assistant Store Manager
01.2003 - 01.2014

Job overview

  • Supervised cash handling processes to ensure accuracy of transactions.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Identified areas of operational inefficiency and implemented solutions to streamline processes.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Conducted regular performance reviews of staff members in order to identify areas for improvement.
  • Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
  • Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Organized weekly meetings with department heads to review progress on key objectives.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Maintained a safe working environment by enforcing safety regulations.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Oversaw aspects of maintenance, inventory, and daily activity management.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Maintained inventory by checking merchandise to determine levels.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Delegated work to staff, setting priorities and goals.

Education

Project Challenge

GED
01-2003

Skills

  • Industrial hygiene
  • Incident Investigation
  • Safety Training
  • Accident Prevention
  • Fall protection
  • Electrical Safety
  • Hazard Identification
  • Safety audits
  • Chemical Handling
  • Safety hazards analysis
  • Risk Identification
  • Safety inspection
  • Accident investigation
  • LO/TO programs
  • Project Coordination
  • Incident Response
  • Performance Management
  • Technical Support

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit SharingFlexible work hours

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Safety Assistant Manager

Fisk Electric
10.2023 - 04.2024

Project Engineer

Switch Electric
03.2023 - 10.2023

Data Center Technician

IES Communications
03.2022 - 03.2023

Apprentice Electrician

Genelco Electric Inc
10.2021 - 03.2022

Store Manager

O’Reilly
11.2018 - 10.2021

Personal Banker

Wells Fargo & Company
10.2016 - 11.2018

Health Insurance Quality

Apria Healthcare
01.2014 - 10.2016

Assistant Store Manager

AutoZone
01.2003 - 01.2014

Project Challenge

GED

Similar Profiles

CREATE PROFILE
Leslie Manriquez