Expert in managing and maintaining accurate client account records, ensuring completeness and precision across database systems, contributing to a 100% completion rate.
Skilled in coordinating all aspects of client account activities, emphasizing efficiency, attention to detail, and top-tier performance.
Proficient in overseeing order management, including documentation, financial collections, and client communication, earning recognition as a top 5 performer in the first year of employment.
Experienced in leveraging MSDS knowledge and hazardous waste coding to develop detailed client profiles and determine appropriate disposal solutions with a focus on compliance and accuracy.
Adept at preparing and delivering shipping, tracking, manifest, and on-time delivery reports, consistently meeting client expectations and achieving operational excellence
Inside Sales Account Manager
Airgas, an Air Liquide
07.2019 - 07.2023
Skilled in developing and executing sales strategies for large territories, effectively managing a client base of 1,000 accounts to achieve revenue targets.
Proficient in presenting and promoting diverse product lines to new and existing clients, tailoring approaches to meet specific needs and preferences.
Demonstrated expertise in consistently exceeding sales goals, surpassing quarterly performance benchmarks by 40% and new account targets by 50%.
Adept at collaborating with cross-functional teams, including Field Sales Representatives, to identify business opportunities and drive market growth.
Recognized for leadership potential and ability to excel under pressure, earning selection into a competitive Sales Management Training Program.
Account Manager - B2B Business Development
Grainger Industrial Supply
06.2017 - 07.2019
Skilled in managing a portfolio of 40 strategic accounts, each averaging $2.3 million in annual revenue, ensuring sustained growth and client satisfaction.
Adept at cultivating and nurturing client relationships by providing actionable insights to drive sales, boost repeat business, and expand market share.
Proficient in organizing and executing daily and weekly customer site visits, leveraging Salesforce for meticulous planning and account tracking.
Experienced in managing trade shows and exhibition projects, including comprehensive planning, coordination, and the development of impactful sales and marketing materials.
Account Manager
Republic Services Inc.
06.2007 - 06.2018
Skilled in serving as a trusted liaison for commercial and industrial clients, specializing in waste and sanitation management solutions.
Proficient in managing a diverse portfolio of 400 accounts, driving $450,000 in annual revenue through strategic account oversight and client relationship building.
Demonstrated expertise in achieving a 98% annual client retention rate while successfully prospecting and securing new accounts to expand market share.
Adept at optimizing waste management programs, enhancing recycling initiatives, and implementing effective composting plans to meet sustainability goals.
Experienced in negotiating contract terms, managing payment agreements, and preparing accurate sales contracts and order documentation.