Carlos Martinez
Preston,ID
Summary
Dynamic Owner/Manager at Ram Tuff Construction with a proven track record in strategic planning and project management. Successfully negotiated vendor contracts, boosting profit margins significantly. Expert in team building and client relationship management, driving customer satisfaction and operational efficiency through innovative solutions and strong leadership.
Overview
9
9
years of professional experience
Work History
Owner/Manager, Projects
Ram Tuff Construction
Preston, Idaho
05.2016 - Current
- Delegated work to staff, setting priorities and goals.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Researched potential partners in order to expand services offered.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed strategic plans to increase profitability and efficiency.
- Managed daily operations of business, including hiring and training staff.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Formed and sustained strategic relationships with clients.
- Monitored progress by establishing plans, budgets and measuring results.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Prepared staff work schedules and assigned team members to specific duties.
- Reviewed legal documents related to business operations.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented successful business strategies to increase revenue and target new markets.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Ensured compliance with applicable laws and regulations related to business operations.
- Led startup and creation of operational procedures and workflow planning.
- Set pricing structures according to market analytics and emerging trends.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Oversaw budgeting and financial management.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Teton High School
Driggs, ID05-1999
Skills
- Project management
- Financial management
- Customer service
- Inventory management
- Team building
- Strategic planning
- Regulatory compliance
- Performance evaluation
- Market analysis
- Issue resolution
- Employee training
- Client relationship management
- Operational procedures
- Supply chain management
- Social media control
- Staff management
- Hiring and staffing
- Operations management
- Customer relations
- Budget administration
- Administrative oversight
- Service quality assurance
- Process optimization
- Business management
- Market trend awareness
- Value proposition development
- Contract management
- Labor relations
- Verbal and written communication
- Team oversight
- Business marketing
- Contract negotiation expertise
- Sales management
- Cash flow optimization
- Employee development
- Strategic project planning
- Investor relations
- Small business operations
- Budget development
- Key partnership cultivation
- Project estimating
- Consulting
- Marketing tactics
- Bidding processes
- Business planning
- Design coordination
- Profit and loss analysis
- Cost reduction
- Partnership development
- Quality management systems
- Negotiation
- Sales leadership
- Growth strategy implementation
- Client service
- Staff hiring
Timeline
Owner/Manager, Projects
Ram Tuff Construction
05.2016 - Current
High School Diploma -
Teton High School