Leslie Masten
Virginia Beach,VA
Summary
Professional in data management and administrative operations, prepared to excel in leadership role. Proven ability to enhance data accuracy and streamline workflows, contributing to organizational success. Reliable team player who focuses on collaboration and results, adept at adapting to changing needs. Skilled in process optimization and quality control, valued for strong organizational and analytical abilities.
Overview
14
14
years of professional experience
Work History
Data Entry Manager
Value RX Pharmacy Services
05.2022 - 02.2024
- Managed data entry operations for prescription orders, ensuring accuracy and compliance with regulatory standards.
- Implemented quality control measures to minimize errors in data input and improve overall efficiency.
- Collaborated with pharmacy staff to resolve data discrepancies, fostering a culture of teamwork and accountability.
- Provided ongoing support and guidance to team members, promoting professional development within the department.
Pharmacy Technician
Big Y Supermarket
10.2014 - 06.2022
- Dispensed medications accurately while verifying prescriptions for potential errors.
- Assisted pharmacists in managing inventory and restocking medications efficiently.
- Educated customers on prescription usage, medication safety, and health products.
- Trained new pharmacy staff on operational procedures and customer service standards.
Esthetician
Steele Magnolia
01.2012 - 06.2018
- Provided personalized skincare consultations to enhance client satisfaction and retention.
- Performed advanced esthetic treatments, including facials, peels, and microdermabrasion.
- Developed customized treatment plans based on individual skin types and concerns.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Salon Manager
Steele Magnolia Hair Salon
07.2010 - 06.2018
- Oversaw daily salon operations, ensuring high-quality customer service and satisfaction.
- Managed staff scheduling, optimizing workforce efficiency and service delivery.
- Established client retention strategies, fostering long-term relationships through personalized services.
- Recruited talented stylists by participating in job fairs and networking within the industry.
Education
High School Diploma -
Don Lugo High School
Chino, CANo Degree - Esthetician
Marinello School of Beauty
Niantic, CT01-2012
Skills
- Employee motivation
- Team collaboration
- Customer service
- Problem-solving skills
Timeline
Data Entry Manager
Value RX Pharmacy Services
05.2022 - 02.2024
Pharmacy Technician
Big Y Supermarket
10.2014 - 06.2022
Esthetician
Steele Magnolia
01.2012 - 06.2018
Salon Manager
Steele Magnolia Hair Salon
07.2010 - 06.2018
High School Diploma -
Don Lugo High School
No Degree - Esthetician
Marinello School of Beauty