Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leslie Mata

Richmond,TX

Summary

Dedicated Administrative Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

General Manager

PECAN GROVE OPERATIONS LLC
06.2022 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Maintained up-to-date knowledge of relevant regulations, laws, policies, and best practices within the state inspector role.

Payroll Accountant

FREEMAN TOWN READY MIX LLC
03.2022 - 12.2024
  • Reduced errors in payroll processing by conducting thorough audits and reconciliations of records.
  • Ensured accurate and timely payments for all employees, managing weekly and monthly payroll cycles.
  • Maintained compliance with federal, state, and local tax regulations by staying up-to-date on changes and adjusting payroll systems accordingly.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.

Administration Assistant

EFS Finance LLC
08.2020 - 01.2022
  • Recorded expenses and maintained accounting records.
  • Worked with supervisors and management to maintain status reports and update information for client projects.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Prepared weekly employee work schedules for team members.
  • Scheduled office meetings and client appointments for staff teams.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.

HEAD CASHIER SUPERVISOR

LESLIE MATA
07.2014 - 01.2019
  • Manage the franchise team with cashier duties along with accounting and payroll
  • Dedicated worker with excellent communication, time management and computer skills
  • Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals
  • Hard worker experienced in problem-solving, customer service and time management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.

PRODUCTION CREW CHIEF -SUPERVISOR

Servpro of Bellaire
12.2010 - 06.2014
  • Supervise Production Technicians
  • Job-site management
  • Coach and train Production Technicians Job file documentation
  • Monitor, communicate and respond to customer needs
  • Communicate job-site details to Production
  • Technicians and Production Manager
  • Participate in maintenance of equipment, vehicles and facilities
  • Other responsibilities as assigned

ASSISTANT MANAGER

Pecan Grove Car Wash & Lube
03.2004 - 08.2010
  • Professional and friendly check-out experience to customers
  • Responsible for clocking employees in and out
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Invoice fleet customers for payments
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Handle customer claim and forms
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Answer phone and wrote down customer requests for drop offs or reservations
  • Trained new cashiers by demonstrating procedures for exchanging money, checking

Education

High School Diploma -

Resolute Academy
Dallas, TX

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Accounts payable
  • Microsoft Excel proficiency
  • Data entry
  • Payroll processing
  • Customer service
  • Cash handling
  • Problem-solving
  • Time management

Certification

TABC #9160881 FOOD HANDLER #64-24913911 Spanish Advanced

Languages

Spanish

Timeline

General Manager

PECAN GROVE OPERATIONS LLC
06.2022 - Current

Payroll Accountant

FREEMAN TOWN READY MIX LLC
03.2022 - 12.2024

Administration Assistant

EFS Finance LLC
08.2020 - 01.2022

HEAD CASHIER SUPERVISOR

LESLIE MATA
07.2014 - 01.2019

PRODUCTION CREW CHIEF -SUPERVISOR

Servpro of Bellaire
12.2010 - 06.2014

ASSISTANT MANAGER

Pecan Grove Car Wash & Lube
03.2004 - 08.2010

High School Diploma -

Resolute Academy

Similar Profiles

CREATE PROFILE
Leslie Mata