Hi, I’m
Leslie Mays
Kansas City,KS
Summary
Proven CNA with a track record of enhancing patient satisfaction at Life Care Center of Kansas City through expert patient positioning and bedsore prevention. Skilled in conducting comprehensive patient assessments and providing emotional support, I significantly contribute to a positive healing environment. My approach combines empathy with critical healthcare skills, ensuring high-quality care and safety. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Seeking to gain and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
years of professional experience
Work History
Life Care Center Of Kansas City
CNA
06.2024 - Current
Job overview
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Triple Oak Home Heath Care
CNA
05.2023 - 02.2024
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
Angels At Home Care
Intake Assessor /Home Health CNA
05.2021 - 09.2024
Job overview
- Established rapport with clients by demonstrating empathy, active listening skills, and cultural sensitivity during intake assessments.
- Collaborated with marketing efforts to reach potential clients, highlighting the benefits of our organization''s services and promoting a positive image within the community.
- Identified clients'' needs for appropriate service allocation through thorough assessments and comprehensive interviews.
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Performed light housekeeping tasks to maintain a clean, safe, and comfortable environment for patients at home.
- Provided transportation assistance to doctor appointments or therapy sessions as needed for continued patient care outside the home setting.
- Enhanced patient comfort by providing compassionate and attentive care.
- Provided mobility support, helping patients move safely around their homes and reducing the risk of falls or injuries.
- Maintained accurate records of patients'' progress, appointments, and medications for efficient care coordination among healthcare providers.
- Supported mental well-being through engaging conversation or recreational activities tailored to each individual''s interests.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Premier Home Health Care
CNA/HHA
01.2020 - 05.2020
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
- Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
- Increased patient satisfaction levels by consistently going above-and-beyond in providing exceptional care tailored to individual preferences.
- Trained new HHA staff members on best practices for patient care delivery and documentation procedures.
- Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Assisted with end-of-life care.
Senior Bridge Home Care
CNA / HHA
10.2012 - 05.2016
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted with end-of-life care.
- Trained new staff members on best practices for home health care.
Golden Hearts Senior Care
CNA / HHA
11.2009 - 11.2015
Job overview
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
- Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
- Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
- Trained new HHA staff members on best practices for patient care delivery and documentation procedures.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Trained new staff members on best practices for home health care.
Medicalodges East
Assistant Plant Operations Manager
05.2008 - 05.2012
Job overview
- Established preventive maintenance programs that extended equipment life cycle and minimized unplanned downtime events.
- Implemented safety protocols that significantly reduced workplace accidents and improved safety records.
- Coordinated with regulatory agencies to ensure compliance with relevant codes, regulations, permits, and industry standards for safe operations at all times.
- Managed vendor relationships to ensure timely delivery of raw materials at competitive prices while maintaining quality standards.
- Provided direction and leadership to all levels of employees and managers.
- Reduced costs by eliminating materials waste and unnecessary labor hours.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
James Madison High, Dallas, TX
High School Diploma
Skills
- Patient Transfers
- Complex Problem-Solving
- Reliable team player
- Dementia and Alzheimer's knowledge
- Geriatric Care
- Companionship and emotional support
- Patient Assessments
- Conducting intakes
- CPR Certification
- Basic Life Support
- Certified Nursing Assistant (CNA)
- Catheter Care
- Calm Under Stress
- Patient Positioning
- Bedsore Prevention
Timeline
CNA
Life Care Center Of Kansas City
06.2024 - Current
CNA
Triple Oak Home Heath Care
05.2023 - 02.2024
Intake Assessor /Home Health CNA
Angels At Home Care
05.2021 - 09.2024
CNA/HHA
Premier Home Health Care
01.2020 - 05.2020
CNA / HHA
Senior Bridge Home Care
10.2012 - 05.2016
CNA / HHA
Golden Hearts Senior Care
11.2009 - 11.2015
Assistant Plant Operations Manager
Medicalodges East
05.2008 - 05.2012
James Madison High
High School Diploma
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