Leslie McCamey
Trumann,AR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Manager of Respiratory/Neuro Operations
NEA Baptist Memorial Hospital
01.2020 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Increased profit by streamlining operations.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Coordinator/Onboarding Specialist
Baptist Memorial Hospital
10.2014 - 01.2020
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Kept high average of performance evaluations.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Helped new hires complete and submit required paperwork, set up benefits accounts, and initiate direct deposits.
- Led professional and thorough orientation sessions, introducing new hires to key company information.
- Trained new hires in technology required to access company systems and complete job tasks.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Put together employee files and collected required digital or physical information to meet requirements.
Office Manager
Smith Construction & Property Services
05.2009 - 10.2014
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
BBA - Business Management
Western Governors University
Salt Lake City, UT05-2017
Skills
- Verbal and written communication
- Sales management
- Marketing
- Negotiation
- Expectation setting
Languages
English
Native or Bilingual
Timeline
Manager of Respiratory/Neuro Operations
NEA Baptist Memorial Hospital
01.2020 - Current
Coordinator/Onboarding Specialist
Baptist Memorial Hospital
10.2014 - 01.2020
Office Manager
Smith Construction & Property Services
05.2009 - 10.2014
BBA - Business Management
Western Governors University
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