Leslie McCarty
Fort Scott,KS
Summary
Dedicated professional with experience in emotional support and daily living assistance. Proven track record in developing personalized care plans and ensuring client safety through health monitoring.
Overview
20
20
years of professional experience
Work History
In Home Aid
Home Instead Care
Springfield Mo
05.2018 - 02.2021
- Assisted clients with daily living activities, promoting independence and comfort.
- Administered prescribed medications and monitored health conditions for client safety.
- Developed personalized care plans in collaboration with healthcare professionals.
- Provided emotional support and companionship, enhancing client well-being and engagement.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Administered medications in accordance with doctor's instructions.
Tax Preparer
H&r Block
Springfield MO
01.2001 - 04.2016
- Prepared and filed individual tax returns, ensuring compliance with federal and state regulations.
- Analyzed client financial documents to identify deductions and credits, maximizing tax benefits.
- Assisted clients in understanding tax obligations and filing processes, enhancing customer satisfaction.
- Mentored junior tax preparers on best practices and complex return scenarios, improving team performance.
- Conducted thorough reviews of completed returns for accuracy, reducing errors and rework rates.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Analyzed financial records to verify accuracy of tax returns.
Education
Accounting
Ozarks Technical Community College
Springfield, MOSkills
- Errands running
- Bathing assistance
- Vital signs monitoring
- Dressing assistance
- Grooming assistance
- Emotional support
- Meal preparation
- Feeding assistance
- Blood sugar monitoring
- Light housekeeping
- Laundry assistance
- Grocery shopping
- Personal care assistance
- Bathing support
Timeline
In Home Aid
Home Instead Care
05.2018 - 02.2021
Tax Preparer
H&r Block
01.2001 - 04.2016
Accounting
Ozarks Technical Community College