Leslie McClain
Indianapolis,IN
Summary
Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
13
13
years of professional experience
Work History
Server
Texas Roadhouse
Indianapolis, IN
05.2023 - 03.2024
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
Server
Bob Evans Restaurant
Indianapolis, IN
03.2021 - 05.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Personal Assistant/Front Desk Receptionist
RE/MAX
Greenwood, IN
01.2011 - 02.2021
- Managed office supplies inventory and placed orders when necessary.
- Greeted visitors in a professional manner and provided assistance with inquiries.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Coordinated meetings between internal departments and external partners.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Education
Cosmetology
Empire Beauty School
Indianapolis, IN11-2024
GED -
Central Nine Career Center
Greenwood, IN02-1999
Skills
- Positive And Friendly Attitude
- Customer Service
- Suggestive Selling
- Upselling Skills
- Multi-Tasking Skills
Timeline
Server
Texas Roadhouse
05.2023 - 03.2024
Server
Bob Evans Restaurant
03.2021 - 05.2023
Personal Assistant/Front Desk Receptionist
RE/MAX
01.2011 - 02.2021
Cosmetology
Empire Beauty School
GED -
Central Nine Career Center