LESLIE MCCLENDON
Summary
A highly dedicated and results-driven professional with a strong background in customer service, adept at building and maintaining positive relationships not only with customers but also with colleagues and employees. Known for a keen ability to communicate effectively, fostering an environment of trust and collaboration. Possessing excellent interpersonal skills, I am skilled at resolving conflicts, addressing concerns, and ensuring customer satisfaction through thoughtful, empathetic interactions. My ability to listen actively and adapt to different communication styles has enabled me to thrive in dynamic, fast-paced environments.
In addition to my customer service expertise, I am committed to continuous personal and professional growth. My eagerness to learn and improve allows me to quickly absorb new information and adapt to evolving business needs. Whether working independently or as part of a team, I am driven by a passion for excellence and a dedication to delivering results that enhance both customer experience and team performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative HR Assistant
Texas Oncology
08.2024 - 02.2025
- Coordinated candidate screening, interview and background check processes, tracking of offers of employment, creating new-hire paperwork and ensuring completion of the on-boarding process
- Responsible for responding to employee inquiries regarding HR policies and benefits
- Supported leadership with HR related processes; performance evaluations & recognition, disciplinary actions, requests for modified work and extended time-off
- Provide administrative assistance with the processing of required data for a variety of employee actions; promotions, transfers, compensation and terminations
- Assisted as needed with the verification of timely payroll reporting and processing
- Consistently communicate and reinforce organization’s mission and HR initiatives with all levels of staff
- Executed several administrative tasks; including, auditing of HR recordkeeping for compliance, update/edit HR database to ensure data integrity
- Managed sensitive information diligently safeguarding personal data and ensuring adherence to privacy policies.
Senior Supervisor
Peloton Interactive Inc.
07.2019 - 11.2023
- Responsible to the execution of day-to-day HR duties.
- Enhanced performance of 5 member team by implementing effective communication and collaboration strategies.
- Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
- Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
- Directed global security operations across multiple locations, ensuring consistent standards were met regardless of location.
- Supported executive decision-making processes by providing timely intelligence reports on global security trends affecting business operations or client interests.
- Created online training module suites to implement into primary training tools for new employees.
Education
Bachelor of Science - Human Resources Development
Western Governors University
Salt Lake City, UT05-2026
Skills
- Critical thinker
- Strong organization
- Attention to detail
- Database integrity
- Records management
- Flexible, Adaptable
- Resourceful team member
- Efficiency improvement
- Employment law awareness
- Culturally sensitive
- Discretion, Privacy, Confidentiality
- Professional development
- Knowledge of laws and regulations
- Computer super-user
Certification
BLS
Bloodborne Pathogens
HRCI: Talent Acquisition
HRCI: Learning and Development
Timeline
Administrative HR Assistant
Texas Oncology
08.2024 - 02.2025
Senior Supervisor
Peloton Interactive Inc.
07.2019 - 11.2023
BLS
Bloodborne Pathogens
HRCI: Talent Acquisition
HRCI: Learning and Development
Bachelor of Science - Human Resources Development
Western Governors University
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