Professional leasing expert skilled in property management, tenant relations, and contract negotiations. Known for strong leadership abilities, effective communication, and fostering collaborative team environments. Adept at maximizing occupancy rates, enhancing tenant satisfaction, and driving revenue growth. Resilient and adaptable, with keen focus on achieving optimal results in dynamic settings.
Overview
7
7
years of professional experience
Work History
Data Entry Operator
GDIT
10.2024 - 01.2025
Corrected data entry errors to prevent duplications or data degradation.
Updated and maintained customer information, documents and records.
Checked for accuracy by verifying data and records.
Assisted with developing data entry processes.
Followed data entry protocols, rules and regulations.
Compiled, verified accuracy, and sorted information to prepare source data for computer entry.
Completed data entry tasks with accuracy and efficiency.
Used computer software to store and retrieve data.
Professional Leasing Consultant
Pinewood Gardens Apartments
05.2022 - 07.2024
Toured and leased apartment units to future residents with a high degree of customer service, while meeting monthly lease quotas.
Warmly greet visitors, prospective residents, and current residents.
Coordinates move-in dates, materials, and processes.
Handling quarterly insurance claim assessments.
Tours property daily to ensure it is neat, tidy, attractive, and in good repair.
Process payments from residents.
Maintained occupancy through sales techniques and customer service.
Prepared all lease agreements with all necessary addendums in real page onesite.
Maintained professional communication with residents, applicants and representatives of other companies.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Coordinated with maintenance teams to ensure apartments were move-in ready, improving tenant move-in experience.
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Verified tenant incomes and other information before accepting lease applications.
Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Cashier
Walmart
09.2021 - 02.2022
Helped customers with their merchandise and handled their money.
Scanned customers items and make purchases.
Kept friendly attitude accomplishments Fast service in line.
Fast Food
McDonald's
04.2020 - 06.2021
Delivered orders to customers at windows, counters, and tables.
Correctly received orders, processed payments, and responded appropriately to guest concerns.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Fast Food
Wienerschnitzel
09.2017 - 10.2019
Serve fresh, hot food with a smile in a timely manner.
Record customer orders and repeat them back in clear, understandable manner to minimize errors.
Promptly report complaints to a member of the management team.