Leslie Mendoza
Lakeland,FL
Summary
Compassionate Certified Medical Assistant adept at managing multiple tasks efficiently and effectively. Specialize in patient care coordination, medical record management, and clinical procedures. Utilize strong communication skills, empathy, and adaptability to enhance patient comfort and trust while supporting healthcare team objectives.
Overview
6
6
years of professional experience
Work History
Certified Medical Assistant
AdventHealth Primary Care
Tampa, FL
06.2025 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records
- Coordinated patient appointments and follow-ups to ensure continuity of care.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Administered injections, immunizations, medications, other treatments according to physician instructions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Operated electrocardiogram (EKG) to administer diagnostic tests.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Certified Medical Assistant
Kaiser Permanente
Walnut Creek, California
06.2023 - 04.2025
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented specimen data accurately including collection times, dates and identifiers.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, schedule appointments and direct calls to staff.
- Performed efficient suture and staple removal following strict sterile protocols.
Certified Medical Assistant
Bruce Carlton M.D Inc. Dermatology
Vacaville, California
11.2022 - 04.2023
- Guided patients to examination rooms and responded to inquiries efficiently.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms and allergies.
- Executed tasks for diagnostic and technical treatment procedures, including setup and operation of specialized medical equipment.
- Compiled necessary documents for surgical billing packages.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Medical Assistant Extern
Solano Dermatology Associates
Fairfield, California
08.2022 - 09.2022
- Welcomed patients and inquired about wellbeing since last treatment.
- Obtained client medical history, medication information, symptoms and allergies.
- Report significant information and changes in patient condition to nurse supervisor.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Performed setup and operation of specialized medical equipment for diagnostic procedures.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
Cook/Cashier Team Lead
Mountain Mike's Pizza
Vallejo, CA
01.2021 - 08.2021
- Welcomed customers and helped determine their needs.
- Worked closely with the shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Hostess/Cashier
Black Bear Diner
Vallejo, CA
07.2020 - 11.2020
- Greeted incoming guests to escort to assigned dining area and present menus.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Accepted payments from guests for dine-in and take-out foods.
- Informed servers of newly seated parties for speedy service.
- Supported servers, food runners and bussers with keeping the dining area ready for every guest.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Maintained contact with kitchen and serving staff to properly avoid worker overload and minimize customer dissatisfaction.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Education
Medical Field
Vallejo Regional Education Center
Fairfield, California06-2022
High School Diploma -
Jesse M. Bethel High School
Vallejo, CA06-2021
Skills
Patient assistance
Clinical documentation
Specimen collection
Equipment operation
Basic life support
Wound care
Collecting vitals
Phlebotomy
Injections
Appointment scheduling
Problem solving
Multitasking abilities
Active listening
Excellent communication
Teamwork and collaboration
Timeline
Certified Medical Assistant
AdventHealth Primary Care
06.2025 - Current
Certified Medical Assistant
Kaiser Permanente
06.2023 - 04.2025
Certified Medical Assistant
Bruce Carlton M.D Inc. Dermatology
11.2022 - 04.2023
Medical Assistant Extern
Solano Dermatology Associates
08.2022 - 09.2022
Cook/Cashier Team Lead
Mountain Mike's Pizza
01.2021 - 08.2021
Hostess/Cashier
Black Bear Diner
07.2020 - 11.2020
Medical Field
Vallejo Regional Education Center
High School Diploma -
Jesse M. Bethel High School