Leslie Menghi-Strickland
Laurinburg,NC
Summary
GS12 Supervisory Nurse/CNOIC who has proven to develop teams that deliver an exemplary level of healthcare services to patients. Proven problem solver and excellent communicator. Recognized for staff development leading to high performing teams and future supervisors. Goal-driven professional well-versed in recruiting, training and managing employees to provide exceptional health care services. Highly organized and hardworking with excellent planning and management skills. Detail-oriented with strong organizational skills but also a willingness to learn. Ability to handle multiple projects simultaneously with a high degree of accuracy. Transformational leader promoting kindness, respect and appreciation. Possesses versatile skills in problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Supervisor CNOIC
WOMACK Army Medical Center, WAMC
03.2020 - Current
- Originally hired as the CNOIC/Supervisor of the Specialty Clinics – to include Allergy/Immunology, Dermatology, Neurology, and Sleep Disorder Clinics ( during this time I oversaw the relocation of the Sleep Disorder Clinic from Womack to Joel in its entirety)
- In that role, I supervised approximately 20 nursing/technician staff members
- After 18 months and management's review of my performance, I was MDR (Management Directed Reassignment) to the Department of Medicine's Internal Medicine Clinic with 19 nurses and 36 providers.
- Functioned as Supervisor of all those clinics until an Interim Supervisor was selected for the original four. After that I was tasked to cover down for the Pediatric CNOIC for one year until a new supervisor was hired. After that I was then asked to take Dermatology Clinic back under my supervision.
- Provide department/meeting/leadership coverage for the DCMS DON in her absence
- Responsible for placing employees on yearly standards and ensuring they are met
- Perform AM Huddles and addressed staffing issues, clinic PI projects, Patient Safety Concerns
- Conducted interviews/oversight of hiring process, new hire employee on-boarding/orientation flow and success, CAF completion, Peer reviews, EBP trainings and recording in RELIAS
- Oversight of payroll in ATAAPS and concurrent DMHRSI entry as an approver
- Facilitator of the physical move of Sleep Clinic from inside WAMC to outside site Joel Clinic to include all new Natus Equipment- working with the project manager from facilities management division
- Current hand receipt holder for large inventory totaling over $700,000 (was Hand Receipt Holder of the Month 8/2021), am POC for new /broken equipment from laptops to EKG machines
- Oversaw the renovation of Internal Medicine Clinic to include the opening of Charlie Hallway in the IM Clinic- from phones, office supplies/furniture, exam room equipment etc for functionality and usability
- Involved with the deployment of the new MHS GENESIS EHR and ensuring staff attended training for its success
- Attend meetings as required, participated in multiple committees, and FMTS.
- Perform mid-point and end of year evaluations for all staff and create award recommendation as needed
- Created a culture of safety, professional respect, camaraderie and appreciation
- Provided guidance and create MFR's Memorandums for Records/Douglas Factor Disciplinary actions
- Work with Labor Management Experts to ensure compliance and deployment of legal paperwork
- Investigator for Patient Safety Reporting and recommend solutions to issues found
- TJC compliance and sustainment
- Perform various Audits and Inspections as needed to identify Quality of Care issues and make recommendation for improvement
- Received an outstanding rating of 5 on all year-end DPMAPS Appraisal and was awarded a pay Step Increase and awarded a one time bonus due to my exemplary performance and results within my clinics
- Conducted regular reviews/audits of operations and identified areas for improvement.
- Devised and implemented processes and procedures to streamline clinic operations.
- Maintained overall safe work environment with monthly employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Developed effective improvement plans in alignment with goals and specifications.
- More details upon request
Education
Certification BLS And ALS -
AHA
Associate of Science Degree - Registered Nursing
Broward Community College
Coconut Creek, FL1995
Skills
- Staff Management/Employee relations
- Coaching, mentoring, staff development
- Evaluation/Staff discipline
- Relationship building
- Managing deadlines
- Emotional intelligence
- Teamwork/building and Collaboration
- Priority management
- Task delegation/Expectation setting
- Conflict resolution
- Customer service
- Staff management
- Goal oriented
- Training and mentoring
- Employee motivation
- Inventory control
- Expectation setting
- Workflow management
Accomplishments
Recognized by Commander Zinnante with a Commanders Coin for outstanding performance during TJC preparation and inspection.
Recognized by the GME Leadership for being an MVP for the Resident Physicians success.
Received a QSI during my first year for outstanding performance and contributions to the Department of Medicine.
Timeline
Supervisor CNOIC
WOMACK Army Medical Center, WAMC
03.2020 - Current
Associate of Science Degree - Registered Nursing
Broward Community College
Certification BLS And ALS -
AHA