Leslie Mohammed
Citrus Heights
Summary
Result driven management professional with 15+ years in a high-volume multimillion dollar restaurant environment. Proven track record in staff management, inventory control, and operational excellence. Adept at fostering a positive work culture, enhancing customer satisfaction, and driving continuous improvement through training and leadership.
Overview
27
27
years of professional experience
Work History
General Manager
Leatherby's family Creamery
01.2022 - 01.2025
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores
Office Manager
Leatherby's family Creamery
01.2021 - 01.2023
- Managed a diverse team of 85+ staff members ensuring optimal performance through recruitment, training and performance evaluations
- Oversaw an inventory utilizing an efficient tracking system to minimize waste and optimize stock levels
- Conducted hiring and termination process while maintaining compliance with state and federal standards
- Created and managed employee schedule including time off requests while maintaining adequate staffing during peak periods
- Organized biweekly leadership meetings to promote continuous learning and development among management staff
- Collaborated with team members weekly to enhance guest enrichment and ensuring a memorable dining experience
Team Leader
Leatherby's family Creamery
01.2018 - 01.2022
- Led weekly one-on-one meetings with service staff and team leaders to provide feedback, address concerns, and enhance team dynamics
Server
Leatherby's family Creamery
01.1998 - 01.2015
Education
Business Administration -
Pheonix University
01.2008
Skills
- Staff management
- Inventory control
- Quality assurance and control
- Training and development
- Payroll administration
- Conflict resolution
- Costumer service excellence
- Operational efficiency
- Training and staff development
- Office management
- Exceptional customer service
- Operations management
Communication Skills
Led weekly one-on-one meetings with service staff and team leaders to provide feedback, address concerns, and enhance team dynamics.
Leadership Experience
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Timeline
General Manager
Leatherby's family Creamery
01.2022 - 01.2025
Office Manager
Leatherby's family Creamery
01.2021 - 01.2023
Team Leader
Leatherby's family Creamery
01.2018 - 01.2022
Server
Leatherby's family Creamery
01.1998 - 01.2015
Business Administration -
Pheonix University
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