Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Morales

Rowland Heights,CA

Summary

Dynamic team leader with proven expertise in customer service and cash handling at Daiso. Recognized for resolving customer issues swiftly, and maintaining high standards of cleanliness. Strong problem-solving abilities, with an attention to detail, to drive operational efficiency and enhance team performance.

Overview

8
8
years of professional experience

Work History

Team Leader

Daiso
Rowland Heights, CA
12.2022 - Current
  • Breaking/sorting pallets.
  • Stocked shelves with merchandise to maintain organized displays.
  • Manage inventory levels by monitoring stock movements and replenishing supplies when necessary.
  • Handle cash register transactions accurately while providing excellent customer service.
  • Reconcile returns and exchanges quickly while following established procedures.

House Cleaner

South Bay Quality Cleaning
South Bay, CA
04.2021 - 12.2022
  • Checked supplies inventory regularly to ensure adequate levels are available at all times.
  • Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
  • Used cleaning chemicals following proper guidelines.

Assistant Manager

Wendy’s
Inglewood, CA
01.2017 - 03.2021
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Delegated work to staff, setting priorities and goals.

Education

Abram Friedman Occupational Center
Los Angeles, CA

Skills

  • Team leadership
  • Problem solving
  • Cash handling
  • Customer service
  • Communication skills
  • Attention to detail

Timeline

Team Leader

Daiso
12.2022 - Current

House Cleaner

South Bay Quality Cleaning
04.2021 - 12.2022

Assistant Manager

Wendy’s
01.2017 - 03.2021

Abram Friedman Occupational Center

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