Leslie Morley
Loves Park,IL
Summary
Receptionist and housekeeper with great organizational skills and a strong work ethic. Dedicated to providing exceptional assistance to team members, guests, and residents. Promise to carry on each task with a positive and optimistic attitude, as well with a strong desire to learn. Skilled at coordinating appointments, organizing mail, using right techniques to follow infection protocols, and collecting messages to ease office communication.
Overview
6
6
years of professional experience
Work History
Receptionist
Alden Meadow Park
03.2021 - Current
- Greeted incoming visitors professionally, provided friendly-knowledgeable assistance, and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Organized, maintained and updated information in computer databases.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to staff by copying, faxing, and filing documents.
- Restocked office supplies for nursing staff.
- Handled assignments independently with good judgement and critical thinking skills.
- Kept reception area clean and neat to give visitors positive first impression.
Housekeeper
Alden Meadow Park
03.2021 - Current
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Polished fixtures to achieve professional shine and appearance. Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Maintained spaces with routine deep cleans and basic repairs, coordinating with management on more advanced needs.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
Barista Shift Lead
Dunkin' Donuts
11.2017 - 03.2019
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Education
Bachelor of Science - Biology
UW- Platteville
Platteville, WIHigh School Diploma -
Harlem High School
Machesney Park, IL05.2019
Skills
- Bookkeeping
- File Management
- Clerical Support
- Telephone Skills
- Organization Skills
- Time Management
- Greeting and Seating Clients
- Multitasking Abilities
- Problem Solving
- Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Alden Meadow Park
03.2021 - Current
Housekeeper
Alden Meadow Park
03.2021 - Current
Barista Shift Lead
Dunkin' Donuts
11.2017 - 03.2019
Bachelor of Science - Biology
UW- Platteville
High School Diploma -
Harlem High School
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