Leslie Mull

• Travel weekly to help care for my terminally ill Mother.

• Started as a teller- deposits, withdrawals, loan payments, wire transfers, debit card disputes, cash advances and account updates.
• Accounting Clerk - balanced GLs and Accounts payable
• Document Scanning-scanned all credit union documents from new accounts to loan documents to account update forms.
• Member Service Supervisor- Responsible for all teller transactions plus processing new accounts, loan applications, and maintained reviews for all tellers.
• As a Branch Manager I completed the above plus the cash vault, ATM cash balancing, branch cash ordering, all employee reviews, leading coaching and developing my employees. Met or exceeded branch monthly, quarterly, and annual goals.
• Assisted with overflow calls with our member contact center to assist members with both teller and member service transactions listed above. This was via the telephone, email and text.

Adhered to both compliance and regulatory guidelines.

• Assisted customers with tax return documents, making copies, and accepting payments for their completed tax returns. I also answered telephones and scheduled appointments.

Cashier- started as a cashier, scanning and bagging groceries.

• Front End Supervisor - responsible for cashier duties as well as assisting with customer issues, overrides, and Western Union transactions.
• Office clerk -balancing all store cash intake, checks, coupons and other miscellaneous items in the cashier's drawers. Balanced the vault at the end of each shift.