LESLIE N. AVANT
Cantonment,FL
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
26
26
years of professional experience
Work History
Sales Associate
Rooms To Go
01.2021 - Current
- Greeted customers and assisted them in selecting furniture and home décor.
- Provided product information and demonstrated features and benefits to drive sales.
- Prepared sales quotes and processed customer transactions accurately.
- Achieved recognition as a Top 50 Sales Associate for the region.
- Consistently exceeded monthly sales quotas, earning numerous awards, including Top Sales in Bedding.
- Maintained status as a subject matter expert in bedding and adjustable bases for 3 years.
Staffing Coordinator
Schnellecke Logistics
02.2019 - 09.2019
- Managed full-cycle recruitment, demonstrating strong communication, negotiation, and relationship-building skills by engaging with candidates, coordinating interviews, and negotiating offers.
- Collaborated with hiring managers to analyze staffing needs, develop recruitment strategies, and ensure alignment with organizational goals.
- Oversaw the candidate selection process, including screening, interviewing, and assessing candidate suitability, showcasing decision-making and evaluation skills.
- Ensured compliance with federal regulations (EEO and Affirmative Action) and company policies, demonstrating attention to detail and adherence to ethical practices.
- Tracked and reported on recruiting metrics, providing data-driven insights to improve hiring efficiency and effectiveness.
Lead Production Trainer
ARD Logistics
03.2016 - 12.2018
- Developed and delivered comprehensive training programs to employees, utilizing various teaching aids and techniques to ensure effective learning.
- Demonstrated strong presentation skills by conducting orientations for new hires, leading continuous improvement events (Kaizen Events), and presenting weekly reports to HR leadership.
- Communicated effectively with employees at all levels to assess training needs, provide constructive feedback, and ensure understanding of training objectives.
- Created and maintained a 'training library' of source material, showcasing organizational and communication skills in documenting and disseminating information.
- Conducted forklift training and certification, demonstrating the ability to convey technical information clearly and concisely.
General Manager
Pensacola Nail Lounge INC
11.2013 - 02.2016
- Oversaw operations, customer service, sales, and staff management in a retail environment.
Flight Attendant, Flight Attendant Training Specialist
Continental Airlines
06.1999 - 10.2013
- Ensured passenger safety and provided excellent customer service while maintaining compliance with FAA regulations.
- Served as a trainer for annual re-qualification programs.
- Experience in training and development.
Education
Pensacola State College
Pensacola, FLSkills
- Sales Acumen: Proven ability to understand customer needs, provide tailored product solutions, and consistently achieve sales targets
- Communication & Listening: Exceptional communication skills with a focus on active listening to effectively understand customer requirements and build rapport
- Customer Relationship Management: Ability to build strong customer relationships through attentive service, follow-up, and ensuring customer satisfaction
- Product Knowledge & Consultation: Expertise in providing detailed product information and guidance to customers, ensuring they select the most suitable solutions
- Ethical Practice: Commitment to integrity and accountability in all sales interactions and business practices
- Problem Solving: Skilled in evaluating customer concerns and providing effective solutions
- Adaptability: Ability to quickly learn and adapt to new products, sales techniques, and customer needs
Accomplishments
- Awarded “top 50 in sales for our region ” in 2022 and 2023.
- Increased productivity 27% by implementing several process improvements.
- Supervised team of 14 staff members.
- Completed year 1 of a 2 year Leadership Program, a goal to complete by 2026.
Timeline
Sales Associate
Rooms To Go
01.2021 - Current
Staffing Coordinator
Schnellecke Logistics
02.2019 - 09.2019
Lead Production Trainer
ARD Logistics
03.2016 - 12.2018
General Manager
Pensacola Nail Lounge INC
11.2013 - 02.2016
Flight Attendant, Flight Attendant Training Specialist
Continental Airlines
06.1999 - 10.2013
Pensacola State College
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