Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
4
4
years of professional experience
Work History
Mail Clerk/Sales Associate
Postal Annex
09.2021 - 07.2022
Operated cash register for cash, check and credit card transactions.
Interacted with customers by phone, email or in-person to provide information.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Processed and organized incoming mail for distribution to appropriate departments.
Labeled packages with clear, correct information to reduce mailing errors.
Guest Advocate
Target
11.2022 - Current
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Coordinated timely and effective replacement of damaged or missing products.
Prepared and delivered orders for in-store pickup and drive-up.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Trained staff on operating procedures and company services.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Psychological Research Assistant/Case Manager 1 at Aurora Behavioral Healthcare San DiegoPsychological Research Assistant/Case Manager 1 at Aurora Behavioral Healthcare San Diego