Leslie Oregel

• Receptionist: answer phone calls, book appointments, inform customers of useful information on calls/in person, stock management, organizing, cleaning
• Sonographer, uses imaging equipment and soundwaves to form images
• Preform 3D/4D ultrasound
• Confirmed appointments, communicated with clients, and updated client records.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Handled assignments independently with good judgement and critical thinking skills.
• Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
• Handled cash transactions and maintained sales and payments records accurately.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.

● Starbucks baristas perform several job duties and provide customer service

• Baristas at Starbucks take orders and make coffee, tea, and other drinks to customer specifications

● Operate cash registers and credit card machines

● Contributed to a positive team environment through effective communication and collaboration with colleagues.

● Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

● Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

● Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

● Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

● Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

● Greeted and connected with customers

● Comply with all Krazy Rolls policies and procedures, including relevant federal and state regulations regarding mixers and ovens, e.g., safety and environmental standard

● Accurately operate cash registers in accordance with Cash Register Procedures

● Responsible for all closing procedures, cleaning and closing the store at the end of the night

● Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

● Collaborated with team members to complete orders.

● Improved customer satisfaction by providing friendly and efficient service at the register.

● Cleaned and maintained all areas of restaurant to promote clean image.

● Kept food preparation area, equipment, and utensils clean and sanitary.

● Assisted other team members to achieve goals.

● Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

● Trained new team members on procedures, customer service, and sales techniques.

● Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.

● Addressed guest needs, questions, or concerns to create optimum experience on board.