Leslie Ortiz
Overview
7
7
years of professional experience
Work History
Activities Assistant
Colonial Village
04.2025 - Current
- Assisted in planning and coordinating daily activities for residents.
- Facilitated engaging recreational programs to promote social interaction.
- Implemented feedback from residents to enhance activity offerings.
- Monitored resident participation to ensure inclusive engagement in activities.
- Organized materials and resources for various programmed events.
- Adapted activities based on individual needs and preferences of residents.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Engaged residents through events, small groups, and personal attention.
- Cultivated a positive atmosphere within the facility by creating an engaging calendar filled with varied recreational offerings that appealed to different interests.
CNA
Colonial Village
02.2020 - 04.2025
- Assisted residents with daily living activities, ensuring comfort and safety.
- Maintained cleanliness of resident rooms and common areas to promote hygiene.
- Documented patient care accurately in electronic health records.
- Trained new staff on best practices for resident care and safety protocols.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Dietary Aide
Avenue 81
05.2021 - 12.2021
- Prepared and served meals following dietary guidelines and resident preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Engaged with residents to provide excellent customer service during meal times.
- Contributed to team efforts in creating a welcoming dining environment for residents.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Engaged with patients to receive direct feedback on meals, using insights to improve meal plans.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Dietary Aide
Colonial Village
04.2019 - 02.2020
- Assisted in meal preparation and serving, ensuring dietary restrictions were followed.
- Maintained cleanliness and organization of dining areas and kitchen equipment.
- Collaborated with kitchen staff to support efficient food service operations.
- Delivered exceptional customer service, addressing resident inquiries and needs promptly.
- Participated in training new staff on safety protocols and food handling procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Ensured timely meal delivery to patients, enhancing their dining experience and satisfaction.
Education
High School Diploma -
Blue Valley Northwest
Overland Park, KSSkills
Creative planning
Relationship building
Resident support
Event planning
Senior activities experience
Friendly, positive attitude
Arts and crafts planning
Activity planning
Compassion and empathy
Timeline
Activities Assistant
Colonial Village
04.2025 - Current
Dietary Aide
Avenue 81
05.2021 - 12.2021
CNA
Colonial Village
02.2020 - 04.2025
Dietary Aide
Colonial Village
04.2019 - 02.2020
High School Diploma -
Blue Valley Northwest