Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Leslie Pagua

Santa Rosa,CA

Summary

Proven to excel in customer service and cash handling, I boosted team success at Taco Bell by consistently surpassing performance goals. With a strong work ethic and organizational abilities, I maintained high accuracy in transactions and contributed to a positive, efficient work environment. My skills in customer assistance and maintaining cleanliness enhanced overall customer satisfaction and store operations.

Overview

1
1
year of professional experience

Work History

Cashier

Everett And Jones Barbeque
08.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Service Champion

Taco Bell
12.2022 - 08.2023
  • Promoted a positive atmosphere through friendly interactions with customers and coworkers.
  • Contributed to team success by consistently meeting or exceeding performance goals.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
  • Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
  • Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
  • Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
  • Input food and drink orders into system, documented special requests and processed payments.

Education

High School Diploma -

Pathways Academy
Menifee, CA
08.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Product restocking

Languages

Spanish
Professional Working

Timeline

Cashier

Everett And Jones Barbeque
08.2023 - 02.2024

Service Champion

Taco Bell
12.2022 - 08.2023

High School Diploma -

Pathways Academy

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Leslie Pagua