Leslie Palacios
Compton,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
Work History
Salesperson
WSS Warehouse Shoe Sale
12.2019 - 02.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Assisted customers with locating and choosing merchandise in store departments.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to customer needs and desires to identify and recommend optimal products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Answered questions about store policies and addressed customer concerns.
Assistant
Work Source
09.2018 - 07.2019
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Maintained and updated office records, both digital and physical.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
Education
High School Diploma -
Dominguez High School
Compton, CA06.2020
Skills
- Teamwork
- Organization
- Customer Service
- Retail Sales
- Customer Needs Assessment
- Speech Clarity
- Customer care
- Customer Communication
Timeline
Salesperson
WSS Warehouse Shoe Sale
12.2019 - 02.2020
Assistant
Work Source
09.2018 - 07.2019
High School Diploma -
Dominguez High School