Summary
Overview
Work History
Education
Skills
Timeline
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Leslie Pape

Fort Wayne,IN

Summary

Dynamic production supervisor with a proven track record at CPI Card Group, enhancing employee performance through targeted training and mentorship. Skilled in quality assurance and workplace safety, I successfully led a team to achieve on-time shipments while fostering a culture of continuous improvement and operational excellence.

Overview

17
17
years of professional experience

Work History

2nd Shift Production Supervisor

CPI Card Group
10.2021 - 06.2025
  • Developed employee training programs to increase skill sets and overall performance on the production floor.
  • Conducted regular audits of machinery condition based on preventative maintenance schedules.
  • Managed a team of up to 25 employees, ensuring smooth operations during the 2nd shift.
  • Provided constructive feedback through individual performance reviews aimed at enhancing employee growth within their positions.
  • Achieved on-time shipments goal by empowering employees to continued success.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.

Lead Trainer

American Sealants
03.2014 - 10.2021
  • Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
  • Managed a team of trainers, effectively delegating tasks and monitoring performance to maintain high-quality training delivery.
  • Championed a shift towards blended learning approaches that combined face-to-face instruction with digital tools for an enhanced learning experience.
  • Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.

Delivery Driver , Store Manager

Peerless Cleaning & Restoration Services
12.2008 - 03.2014
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

GED -

Ivy Tech Community College of Indiana
Fort Wayne, IN

Skills

  • Workplace safety
  • Standard operating procedures
  • Employee training
  • Scheduling coordination
  • Production targets
  • Materials handling
  • Quality assurance expertise
  • Training and mentoring
  • Assembly and production
  • Manufacturing
  • Equipment operation

Timeline

2nd Shift Production Supervisor

CPI Card Group
10.2021 - 06.2025

Lead Trainer

American Sealants
03.2014 - 10.2021

Delivery Driver , Store Manager

Peerless Cleaning & Restoration Services
12.2008 - 03.2014

GED -

Ivy Tech Community College of Indiana

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Leslie Pape