Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Leslie Parent

Leslie Parent

Holly Hill,FL

Summary

Dynamic professional with extensive experience in customer service and logistics at Triple A Moving Specialists. Demonstrated expertise in time management and team collaboration, successfully coordinating moving appointments while prioritizing safety. Committed to enhancing client satisfaction through exceptional service and process optimization.

Overview

2019
2019
years of professional experience
1
1
Certification

Work History

Sales Associate

Triple A Moving Specialists
2018 - 2022
  • Assisted customers in selecting moving services tailored to their needs.
  • Coordinated logistics for efficient scheduling of moving appointments.
  • Provided support during packing and loading processes, ensuring safety protocols were followed.
  • Maintained inventory accuracy by tracking moving supplies and equipment usage.

Medical Courier

Just in Time Medical Couriers
04.2016 - 08.2018
  • Delivered medical supplies and specimens promptly to healthcare facilities, ensuring compliance with safety protocols.
  • Maintained accurate documentation of deliveries and pickups using electronic tracking systems.
  • Communicated effectively with clients to confirm delivery schedules and address any concerns.
  • Followed established routes efficiently, optimizing travel times while adhering to traffic regulations.

Classified Advertising Specialist

Daytona Beach News-Journal
10.1998 - 2010

Answered calls from clients to place their ads into the paper.

Employer ads

Realtor ads

Automotive ads

Service ads

Legal ads

  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Created and presented media and advertising packages to prospective customers.
  • Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
  • Kept track of and reported on competitive advertising activity, which provided valuable insights for developing unique selling points and differentiating the company''s offerings in a crowded marketplace.
  • Increased client base by developing and maintaining strong relationships with advertisers.
  • Generated leads for potential clients using market research and networking strategies.
  • Managed multiple accounts simultaneously while meeting deadlines and maintaining high-quality standards for all advertisements produced.
  • Expanded company''s clientele through participation in industry events, trade shows, and conferences.
  • Contributed to achieving sales targets by upselling premium advertising options to clients.
  • Enhanced advertisement quality by working closely with graphic designers on creating visually appealing ads that aligned with client objectives.
  • Coordinated cross-departmental efforts between sales, design, editorial, production and traffic departments during the execution of advertising campaigns ensuring a seamless and efficient process.
  • Improved customer satisfaction by promptly addressing concerns and providing exceptional client support.
  • Optimized online classifieds platform through continuous updates based on user feedback, driving higher user engagement rates over time.
  • Developed new business opportunities by identifying gaps in the market and proposing innovative advertising solutions to prospective clients.
  • Acquired extensive knowledge of industry trends, enabling the development of competitive advertising packages tailored to each client''s specific needs.
  • Maximized ad revenue through effective negotiation and sales skills for ad placements.
  • Streamlined ad placement process, improving operational efficiency and reducing errors in published ads.
  • Conducted market research to identify emerging trends and opportunities for clients' advertising needs.
  • Managed client accounts, ensuring timely submission and accurate placement of advertisements.
  • Collaborated with clients to create compelling ad copy that aligned with their marketing goals.
  • Developed targeted advertising strategies to enhance client engagement and maximize revenue potential.

Home Health Aide

State of Florida Department of Health
07.2010 - 03.2016
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to healthcare professionals.
  • Educated clients on medication management and adherence protocols.
  • Implemented personalized care plans based on individual patient needs.

Education

Criminal Justice

Valencia Community College
Orlando, FL
06.2007

High School Diploma - GED

Daytona Beach Community College
Daytona Beach, FL
02.2006

Skills

  • Customer service
  • Team collaboration
  • Time management

Certification

• CNA Certification

• Cosmology

• Security Guard

• Animal Groomer

• Training - Timeframe

Timeline

Medical Courier

Just in Time Medical Couriers
04.2016 - 08.2018

Home Health Aide

State of Florida Department of Health
07.2010 - 03.2016

Classified Advertising Specialist

Daytona Beach News-Journal
10.1998 - 2010

Criminal Justice

Valencia Community College

High School Diploma - GED

Daytona Beach Community College

Sales Associate

Triple A Moving Specialists
2018 - 2022