LESLIE PELT
Florence
Summary
Dynamic Administrative Coordinator at Shoals Provision, Inc., recognized for optimizing travel arrangements and enhancing event coordination. Proven attention to detail and effective workload management led to significant cost savings. Adept at fostering team collaboration and maintaining organized filing systems, ensuring seamless operations and improved client satisfaction.
Professional with substantial experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational goals.
Overview
35
35
years of professional experience
Work History
Administrative Coordinator
Shoals Provision, Inc
10.2017 - 12.2025
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Optimized travel arrangements for executives, resulting in cost savings and itinerary efficiencies.
Legal Advocate
The Lovelady Center
07.2015 - 09.2017
- Provided compassionate guidance to clients during difficult times, building trust while navigating complex legal matters together.
- Authored persuasive legal briefs and motions that contributed to favorable outcomes in litigation.
- Enhanced client satisfaction by providing comprehensive legal advice and support tailored to individual needs.
- Participated in multidisciplinary teams to address systemic issues affecting our clients'' lives, working towards policy changes that improve their circumstances and overall wellbeing.
- Organized workshops aimed at empowering individuals with knowledge regarding their rights under various areas of law such as family or immigration law matters.
- Attended continuing legal education courses to stay updated on changes in laws and best practices, ensuring expert representation for clients.
- Managed caseloads effectively by prioritizing tasks based on deadlines, client needs, and complexities involved in each case.
- Developed strong relationships with local service providers, allowing for efficient referrals and collaborative efforts as necessary.
- Coordinated outreach initiatives targeting underserved populations who may not have access to affordable legal services otherwise.
- Collaborated with attorneys in preparing for trials, depositions, and hearings, ensuring seamless representation for clients.
- Maintained meticulous records of all case-related documents, facilitating easy retrieval and review when needed.
- Conducted thorough research and analysis of legal issues for optimal case preparation and strategy development.
- Created and finalized contracts and other legal documents for clients.
- Counseled clients on potential outcomes of legal matters.
- Researched and wrote contracts, agreements and proposals.
- Analyzed legal documents and identified pertinent issues for clients.
Accounts Executive
Jimson Manufacturing
06.2011 - 05.2015
- Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
- Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
- Increased client satisfaction by effectively managing accounts receivable and payable processes.
- Enhanced revenue generation through diligent monitoring of account balances and timely follow-up on outstanding payments.
- Negotiated favorable vendor contracts to drive cost savings and quality optimization.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Attended monthly sales meetings and quarterly sales trainings.
- Presented professional image consistent with company's brand values.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Counselor
Freedom Hills Community Center
01.2006 - 04.2015
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
- Designed culturally-sensitive interventions tailored to each client''s background and experiences.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Improved client self-esteem and communication skills through targeted therapeutic techniques.
- Reduced symptoms of anxiety and depression in clients by utilizing cognitive-behavioral strategies.
- Enhanced family dynamics by providing family counseling sessions.
- Enhanced client emotional well-being by conducting individual and group therapy sessions.
- Guided clients in development of personal goals and strategies for achieving them.
- Improved client coping mechanisms with introduction of evidence-based practices.
- Supported clients in development of healthy coping strategies, leading to improved life management skills.
- Advocated for clients' needs, connecting them with community resources to support their well-being.
- Supported individuals dealing with mental health and emotional issues.
- Facilitated group counseling sessions to support and encourage client growth.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Assisted clients in exploring feelings and understanding behaviors.
- Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
- Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
- Facilitated workshops on stress management techniques, leading to better client self-care strategies.
Quality Control Officer
Pilgrims Pride Corp
10.2006 - 03.2015
- Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
- Collaborated with production teams to identify areas for improvement and implement corrective actions for better product outcomes.
- Played an integral part in new product development projects by providing valuable input on quality considerations and potential obstacles.
- Coached and mentored junior employees.
- Maintained up-to-date knowledge of industry best practices through regular professional development opportunities, leading to increased proficiency in role responsibilities.
- Provided ongoing training and guidance for quality assurance staff, fostering a culture of accountability and excellence in workmanship.
- Approved incoming materials by confirming specifications and taking measurement tests.
- Documented inspection results by completing logs.
- Enhanced product quality by implementing rigorous inspection procedures and protocols.
- Improved customer satisfaction with consistent delivery of high-quality products, adhering to strict industry standards.
Counselor Aide
Freedom House Recovery Center
09.2003 - 09.2005
- Fostered strong partnerships with families by involving them in treatment planning processes, ensuring that their input was valued throughout each step of the process.
- Contributed to the development of evidence-based practices by assisting in the evaluation of program effectiveness through data collection and analysis.
- Helped clients build resilience and develop coping strategies through the provision of psychoeducational materials, group activities, and one-on-one support sessions.
- Kept abreast of industry trends and best practices by regularly attending professional conferences and workshops, integrating new knowledge into daily work practices.
- Provided crisis intervention support as needed, helping clients navigate difficult situations safely and effectively.
- Enhanced staff knowledge through participation in ongoing training opportunities, sharing new information with colleagues to improve overall service delivery.
- Enhanced client progress by developing individualized treatment plans based on specific needs and goals.
- Maximized client satisfaction by promptly addressing concerns or issues raised during treatment sessions, implementing appropriate solutions when necessary.
- Monitored client behavior during treatment sessions, identifying potential risks and reporting observations to supervising counselors.
- Supported clients in achieving their educational and vocational goals by providing guidance on available resources, preparing them for interviews, and offering job search assistance.
- Ensured compliance with state regulations by maintaining thorough client documentation and participating in regular audits.
- Maintained confidentiality of sensitive client information by adhering strictly to established privacy guidelines and ethical standards at all times.
- Supported supplemental programming in office to enhance patient recovery and developed individual program plans.
- Relayed relevant patient care details to supervisory staff.
- Strengthened relationships with community partners by representing the organization at networking events and collaborating on joint initiatives.
- Prepared materials for individual and group therapy sessions, anticipating unique patient needs accordingly.
- Maintained comprehensive client files according to program standards and physician requests.
Accounts Receivable Clerk
Harden Mfg
02.1991 - 11.2000
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Assisted in month-end closing procedures, ensuring accurate financial reporting.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Monitored accounts to verify compliance with payment terms and schedules.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Input financial data and produced reports using PeachTree.
- Inspected account books and recorded transactions.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Education
No Degree - Psychology
University of North Alabama
Florence, ALCertificate of Counseling Studies - Event Planning Certificate
Mississippi Association of Addiction Professionals
Jackson, MS06-2018
Bachelor of Science - Counseling Psychology
Ashford University
Clinton Iawa06-2005
Associate of Arts - Business Administration And Management
Northwest Shoals Community College
Phil Campbell, AL12-1991
High School Diploma -
Haleyville High School
Haleyville, AL05-1989
Skills
- Attention to detail
- Data entry
- Time management
- File organization
- Team collaboration
- Travel arrangements coordination
- Workload management
- Processing expense reports
- Administration and operations
- Event coordination
- Program development
- Account reconciliation
Leadership Award City of Haleyville, Alabama 2007
Worked diligently to improve understanding in the community concerning the affect those suffering from mental health issues including substance abuse to help the community and businessowners to develop programs as a way of helping those with these issues to be more transparent without serious consequence.
Advocated to improve community relations between mental health workers and programs
Advocated with Senator, Roger Bedford for citizens of Alabama convicted o felonies
Timeline
Administrative Coordinator
Shoals Provision, Inc
10.2017 - 12.2025
Legal Advocate
The Lovelady Center
07.2015 - 09.2017
Accounts Executive
Jimson Manufacturing
06.2011 - 05.2015
Quality Control Officer
Pilgrims Pride Corp
10.2006 - 03.2015
Counselor
Freedom Hills Community Center
01.2006 - 04.2015
Counselor Aide
Freedom House Recovery Center
09.2003 - 09.2005
Accounts Receivable Clerk
Harden Mfg
02.1991 - 11.2000
No Degree - Psychology
University of North Alabama
Certificate of Counseling Studies - Event Planning Certificate
Mississippi Association of Addiction Professionals
Bachelor of Science - Counseling Psychology
Ashford University
Associate of Arts - Business Administration And Management
Northwest Shoals Community College
High School Diploma -
Haleyville High School
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