Leslie Perez
San Antonio,TX
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
Property Manager
Silverstone Management
03.2020 - 01.2024
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
Assistant Property Manager
Pecan Springs
05.2018 - 01.2020
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Enhanced property value by overseeing regular upkeep, repairs, and capital improvement projects.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
High School Diploma -
John Jay HS
San Antonio, TX05.2002
Skills
- Staff Management
- Property Management
- Tenant Relations
- Business Administration
- Leasing and Sales
- Marketing and Advertising
- Financial Budgeting and Reporting
- Exceptional Oral and Written Communication Skills
- Customer Service-Focused
- Problem Solving
Timeline
Property Manager
Silverstone Management
03.2020 - 01.2024
Assistant Property Manager
Pecan Springs
05.2018 - 01.2020
High School Diploma -
John Jay HS
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