David Dempsey
Colorado Springs,CO
Summary
Knowledgeable Stagehand with hands-on experience in staging and set construction. Assisted in seamless production of various events, ensuring safety and efficiency. Demonstrated problem-solving skills and effective communication in high-pressure environments.
Overview
15
15
years of professional experience
Work History
Stagehand
AEG
Denver, CO
08.2024 - Current
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
- Demonstrated flexibility in adapting responsibilities as needed due to unexpected circumstances or last-minute changes before showtime.
- Worked with team to put all props and set pieces in place and supervised prop movements at correct times during performances.
Licensed Insurance Sales Professional
USAA
Colorado Springs, CO
03.2018 - 04.2024
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conducted comprehensive risk assessments for clients, recommending appropriate coverage levels to mitigate potential losses.
- Established trust-based relationships with clients by maintaining open lines of communication throughout the entire sales process from initial contact to post-sale followup.
- Efficiently resolved complex customer inquiries by leveraging deep understanding of policy details and available resources.
- Developed strong rapport with clients, leading to numerous referrals and repeat business.
- Maintained up-to-date knowledge of industry regulations, enabling accurate advice and policy recommendations.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Kept practices and activities in compliance with licensing requirements.
- Maintained regulatory compliance for all projects.
- Ensured compliance with all company policies, procedures, and safety guidelines.
- Monitored and processed information for regulatory compliance.
- Promoted a culture of continuous improvement within the team by advocating for ongoing learning opportunities and professional development activities related to quality assurance methodologies.
- Completed documentation for recordkeeping and customer use.
- Contributed to department projects, documentation, general analysis and testing.
Shift Supervisor
Starbucks
Colorado Springs, CO
03.2011 - 02.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Completed cash and credit card transactions accurately using POS software.
Education
No Degree (In Progress) - Cultural Anthropology
University of Colorado At Colorado Springs
Colorado Springs, COHigh School Diploma -
Sand Creek High School
Colorado Springs, CO05.2004
Skills
- Client Relationship Building
- Performance Tracking
- Rapport Building
- Critical Thinking
- Analytical Thinking
- Management collaboration
- Problem-Solving
- Stage setup
- Stage assistance
- Load-in and load-out
- Stage communication
Professional Drummer
As a musician, I have performed drums in an established local band for more than 10 years. I enjoy performing music that stirs emotions in the listener. My studies in Cultural Anthropology have helped me to garner a great amount of social and professional relationships.
Timeline
Stagehand
AEG
08.2024 - Current
Licensed Insurance Sales Professional
USAA
03.2018 - 04.2024
Shift Supervisor
Starbucks
03.2011 - 02.2018
No Degree (In Progress) - Cultural Anthropology
University of Colorado At Colorado Springs
High School Diploma -
Sand Creek High School