Leslie Maroney
Benton,AR
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Centennial Bank
Little Rock, AR
04.2014 - 06.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Assistant Manager
Metropolitan National Bank
Benton, AR
05.2005 - 12.2013
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
Associate Degree in Nursing -
College of The Ouachitas
Malvern, AR01.2001
High School Diploma -
Benton High School
Benton, AR05.1996
Skills
- Technical Proficiency
- Product and Service Knowledge
- Directing Team Members
- Employee Coaching and Motivation
- Managing Operations and Efficiency
- Operational Excellence
- Cash Deposits and Receipts
- Overseeing Employees
- Retail Knowledge
- Social Perceptiveness
- Store Opening and Closing Procedures
- Orientating and Training
- Operation and Control
Timeline
Assistant Manager
Centennial Bank
04.2014 - 06.2017
Assistant Manager
Metropolitan National Bank
05.2005 - 12.2013
Associate Degree in Nursing -
College of The Ouachitas
High School Diploma -
Benton High School
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