Leslie Phillips
Paducah
Summary
Skilled team player with strong background in rushed environments. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities.
Experienced production professional with strong focus on team collaboration and achieving results. Skilled in overseeing production processes, improving operational efficiency, and ensuring quality standards. Known for adaptability, reliability, and effective problem-solving. Prepared to drive success and deliver impactful outcomes in dynamic environments.
Overview
8
8
years of professional experience
Work History
Production Lead
Vestis
02.2023 - Current
- Oversaw daily production operations to ensure efficient workflow and timely output.
- Trained and mentored team members on best practices and safety protocols.
- Implemented process improvements that enhanced productivity and reduced waste.
- Coordinated with quality control to maintain high standards of product quality.
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
Housekeeper
Lone Oak First Baptist Church
09.2024 - 03.2025
- Supervised daily cleaning operations to ensure high standards of hygiene and cleanliness.
- Trained and mentored new housekeeping staff on proper cleaning techniques and safety protocols.
- Developed efficient cleaning schedules to optimize workflow and resource allocation.
- Implemented inventory management systems for cleaning supplies, reducing waste and costs.
- Collaborated with maintenance teams to report repairs needed in guest areas promptly.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Sales Associate
Shoe Carnival
07.2019 - 12.2022
- Promoted credit and loyalty programs during customer interactions.
- Supported loss prevention efforts by monitoring suspicious behavior and accurately keying transactions.
- Welcomed guests and offered quick assistance to handle diverse needs.
- Provided accurate information to help customers quickly navigate store and acquire items for purchase.
- Assisted with store recovery to maintain clean and organized sales floor throughout shift.
- Maintained knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions.
- Promoted safety initiatives to increase awareness and maintain risk-free environment.
- Used POS system to scan customer purchases, calculate prices, and process transactions.
- Processed returns and exchanges in line with store policies.
- Enhanced customer experience through effective product knowledge and personalized service.
To Go Host
Texas Roadhouse
03.2018 - 12.2022
- Prevented take out service delays by effectively using slow periods to get ahead of routine tasks such as restocking supplies.
- Completed assigned tasks with little or no supervision.
- Maintained good working relationship with co-workers and management.
- Kept work area organized and clutter-free.
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlist and reservations using restaurant management software.
- Trained new hosts on customer service protocols and operational procedures.
Education
High School Diploma -
Mccracken County Highschool
Paducah, KYSkills
- Multitasking
- Organization
- Call routing
- Task prioritization
- Customer service
- Quality assurance
- Team coordination
- Basic math
- Workflow management
- Team member motivation
Timeline
Housekeeper
Lone Oak First Baptist Church
09.2024 - 03.2025
Production Lead
Vestis
02.2023 - Current
Sales Associate
Shoe Carnival
07.2019 - 12.2022
To Go Host
Texas Roadhouse
03.2018 - 12.2022
High School Diploma -
Mccracken County Highschool