Leslie Piller
Phenix City
Summary
Proven leader and effective communicator, adept at strengthening client connections and managing inventory, significantly enhancing productivity and profitability at Edward Jones. Excelled in customer relationship building and leadership development, consistently exceeding sales targets at IJL Wachovia. Demonstrates a unique blend of strategic office management and a passion for delivering exceptional customer service.
Overview
26
26
years of professional experience
Work History
Branch Office Administrator
Edward Jones
02.2004 - 02.2023
- Coordinated schedules and appointments for branch staff, optimizing time management processes.
- Maintained inventory levels of office supplies, minimizing costs while ensuring availability of necessary items.
- Provided exceptional customer service to both internal employees and external clients, promoting a welcoming atmosphere at the branch office.
- Ensured compliance with company regulations by conducting regular audits of internal documents and records.
- Collaborated with management to develop branch goals, resulting in increased productivity and profitability.
- Proactively addressed potential issues or conflicts before escalation by fostering open lines of communication among team members and management.
Sales Assistant
IJL Wachovia
07.1997 - 07.2003
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Met and exceeded sales targets consistently, contributing to overall team success.
Education
High School Diploma -
Hardaway High School
Columbus, GA06-1997
Skills
- Inventory Management
- Leadership Development
- Strengthening Client Connections
- Customer Relationship Building
- Office management
Timeline
Branch Office Administrator
Edward Jones
02.2004 - 02.2023
Sales Assistant
IJL Wachovia
07.1997 - 07.2003
High School Diploma -
Hardaway High School
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