Leslie Prescott
Thomson
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant III
Augusta-Richmond County
09.2024 - Current
- Managed scheduling and coordination of meetings for departmental leadership.
- Processed incoming correspondence and prioritized communications for effective workflow.
- Maintained accurate records and documentation to support operational efficiency.
- Streamlined office procedures, improving response times and service delivery.
- Mentored junior administrative staff, enhancing team performance and collaboration.
- Implemented new filing systems, increasing accessibility to critical information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
Security and Safety
EPI
08.2023 - Current
- Make sure guests at different events are allowed to enter certain areas by checking credentials. Securing parking lots. Checking bags and scanning guests.
Administrative Assistant
Express Employment Services
07.2024 - 09.2024
- Working in the Procurement Department with Augusta-Richmond County
- Managed office supplies inventory, optimizing procurement processes to reduce costs and improve efficiency.
- Developed and maintained filing systems, enhancing document retrieval speed and organizational structure.
- Streamlined administrative processes, improving workflow efficiency and reducing response times to internal requests.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Customer Service and Program Management
Self-Employed
06.2021 - 07.2024
- Working from Home, Customer Service and Program Management (Clients serviced - Comcast, Xfinity, Pelaton, Home Depot, TurboTax, Coach(Tapestry), Carnival Cruise Lines, Quickbooks Desktop (Training Manager))
Office Manager/ Licensed Insurance Agent
Aaron Myers & Bruce Myers Allstate
12.2019 - 06.2021
- Remote work from home
Office Manager/ Licensed Insurance Agent
Debra Dean-Romero Agency
02.2018 - 11.2019
Office Manager/ Licensed Insurance Agent
Felder Enterprises, Inc
11.2006 - 02.2018
- Utilized targeted marketing efforts to increase revenue, including email campaigns and cold calling.
- Exceeded corporate quotas for monthly policy sales.
- Maintained continuing education courses.
- Trainer of staff and sales force.
Education
Diploma - College Prep
Thomson High School
Thomson, GASkills
- Effective communication
- Phone Skills
- Effective multi-tasking
- Motivated professional
- Service excellence
- Accurate data entry
- Experienced in software utilization
- Office management
- Skilled in Microsoft Word formatting and editing
- Advanced Excel skills
- Prioritization and scheduling
Certification
- Property & Casualty License, since 2007
- Life & Health License, since 2015
- Notary Public, since 2008
Timeline
Administrative Assistant III
Augusta-Richmond County
09.2024 - Current
Administrative Assistant
Express Employment Services
07.2024 - 09.2024
Security and Safety
EPI
08.2023 - Current
Customer Service and Program Management
Self-Employed
06.2021 - 07.2024
Office Manager/ Licensed Insurance Agent
Aaron Myers & Bruce Myers Allstate
12.2019 - 06.2021
Office Manager/ Licensed Insurance Agent
Debra Dean-Romero Agency
02.2018 - 11.2019
Office Manager/ Licensed Insurance Agent
Felder Enterprises, Inc
11.2006 - 02.2018
Diploma - College Prep
Thomson High School
Hardware/Software
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Publisher
- PowerChurch
- Fonality Phone System
- Office 365