Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Leslie Ramirez

Stockton,CA

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Networking Xperts
01.2020 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Arrange and coordinate meetings, appointments, and travel plans.

Sales Representative

Metro By T-Mobile
02.2018 - 01.2020
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated new leads through networking and attending industry events.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

Education

High School Diploma -

Smart Horizons
Pompano Beach, FL

Skills

  • Multi-Line Telephone Systems
  • Customer Service
  • Office Management
  • Microsoft Windows
  • Travel Planning
  • Calendar Management
  • Coordination
  • Google Docs
  • Prioritization

Certification

  • Child Care Development Associate (CDA) Credential Training - Center-Based Preschool (3 to 5 years old) or Family Child Care.


Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Networking Xperts
01.2020 - Current

Sales Representative

Metro By T-Mobile
02.2018 - 01.2020

High School Diploma -

Smart Horizons
  • Child Care Development Associate (CDA) Credential Training - Center-Based Preschool (3 to 5 years old) or Family Child Care.


Leslie Ramirez