Leslie Ramirez
Canyon Country,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature. Friendly and reliable Service Clerk and cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Knowledgeable Service Clerk bringing almost 2 years of experience in service departments. Familiar with operations procedures, standard practices, and customer needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Cashier
Smart & Final
06.2023 - Current
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
Service Clerk
Smart & Final
06.2022 - Current
- Greeted incoming customers and answered questions about available services.
- Restocked supplies such as printer paper, pens, and paper clips.
- Maintained and organized service areas and checkout counters.
- Interacted with customers by phone, email, or in person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Produced high-quality communications for internal and external use.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
No Degree - Veterinary Medicine (Pre-Veterinarian)
College of The Canyons
Valencia, CAHigh School Diploma -
PUC Triumph Charter High School
Sylmar, CA06.2023
Skills
- Drawer Balancing
- Payment Collection
- POS Systems
- Customer Service
- Payment Processing
- Customer Assistance
- Cash Register Operation
- Product Restocking
- Cash Handling
- Returns Processing
- Merchandise Restocking
- Telephone Etiquette
- Teamwork and Collaboration
- Professionalism and Courtesy
- Attention to Detail
- Multitasking Capabilities
- Adaptability and Flexibility
- Customer Service Excellence
- Reliability and Punctuality
- Patience and Empathy
- Creative Thinking
- Problem-Solving
- Team Collaboration
- Cooperative Attitude
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Cashier
Smart & Final
06.2023 - Current
Service Clerk
Smart & Final
06.2022 - Current
No Degree - Veterinary Medicine (Pre-Veterinarian)
College of The Canyons
High School Diploma -
PUC Triumph Charter High School
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