Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Ramirez-Arias

North Las Vegas,NV

Summary

Efficient Medical Receptionist with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strengths include strong organizational abilities, exceptional communication skills, and familiarity with medical terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.

Overview

5
5
years of professional experience

Work History

Medical Receptionist

702 psychiatry
Las Vegas, NV
05.2025 - 07.2025
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.

Manager

Broadacres Marketplace & Event Center
Las Vegas, NV
01.2022 - 07.2025
  • Coached, mentored and trained team members in order to improve their job performance.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Issued receipts, refunds, credits or change due to customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Helped customers find specific products, answered questions, and offered product advice.

Medical Office Assistant

Lubritz & Nasri
Las Vegas, NV
01.2021 - 12.2022
  • Assisted physicians during examinations by providing instruments and supplies as needed.
  • Ensured that all required paperwork was completed accurately prior to submitting it for processing.
  • Prepared patient charts prior to each appointment.
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Provided education to patients about their medications or treatments.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Cashier

Dollar Tree
Las Vegas, NV
01.2020 - 10.2021
  • Balanced daily transactions on a computerized point-of-sale system.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Certified - CNA

Standards of Excellence
Las Vegas, NV
01-2021

High School Diploma -

Chaparral High School
Las Vegas
06-2020

Skills

  • Patient scheduling
  • Electronic medical records
  • Insurance verification
  • Chart preparation
  • Patient communication
  • Office administration
  • Medical charting
  • Medical terminology
  • bilingual (english and Spanish)
  • Patient eligibility requirements
  • Co-payment collection

Timeline

Medical Receptionist

702 psychiatry
05.2025 - 07.2025

Manager

Broadacres Marketplace & Event Center
01.2022 - 07.2025

Medical Office Assistant

Lubritz & Nasri
01.2021 - 12.2022

Cashier

Dollar Tree
01.2020 - 10.2021

Certified - CNA

Standards of Excellence

High School Diploma -

Chaparral High School

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