Hi, I’m
Leslie Ramirez Santibanez
Morro Bay,CA
Summary
Dedicated and customer-focused professional with extensive experience at Server,Cook,Cleaner, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and loyalty, while efficiently managing cash transactions. Known for exceptional work ethic, reliability, and the ability to resolve complex issues, contributing to a 20% increase in repeat business. Skilled in teamwork and conflict resolution.
Overview
1
Certification
Work History
Server,Cook,Cleaner
Cashier,answering Calls,Food Prepor, Etc.
01.2025 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Cuesta CollogeSan Luis Obispo, CA
Arts, Bachelors, from Photography
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- Staff training
- Guest inquiries
Accomplishments
1.) Willing to make it on time, and do extra side work if needed. 2.) I’m a quick fast learner, and I do my task safely fast for other work. 3.) Good with Providing Costumers, working as a with a team, Follower(not leader), front and back Cashier, Cleaner etc.
Certification
- ServSafe Food Handler's Certification
- First Aid Certification
- Child Development Associate (CDA) Certificate
- Basic Life Support Certification (BLS)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier,answering Calls,Food Prepor, Etc.
Server,Cook,Cleaner
01.2025 - Current
Cuesta Colloge
Arts, Bachelors, from Photography
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