Leslie Reyes
Silver Spring,MD
Summary
Dedicated Administrative Assistant with 8 years of experience. Known for excellent work ethic, positive demeanor, and proficiency in managing phone calls, calendars, and schedules. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Montgomery Hospice
Rockville, MD
12.2022 - Current
- Receive and review referrals from various sources (hospitals, doctors, social workers, etc.)
- Ensure all patient referrals are received in a timely and complete manner. Audits and monitors documentation for accuracy and completion
- Supported workflow of daily administrative tasks to achieve targets and deadlines.
- Supervise communication with providers, attending physicians, other appropriate hospice staff members, and any other agencies as needed to coordinate initiation of hospice services.
- Work closely with Directors, Clinical Operations and Team Directors to insure that promised services are provided.
- Participate in hospice orientation and ongoing education programs.
- Schedule and coordinate client assessments and evaluations with our clinical team.
- Created weekly schedule for Nurses, Hospice aides, Social Workers and Spiritual Care Advisors and email.
- Maintain accurate and up-to-date client records and documentation in compliance with regulatory requirements.
- Managed master calendar and scheduled meetings for family/patients in need of services.
- Updated databases and spreadsheets regularly to track progress of referrals.
Adminstive Assistant/Front Desk Assistant Manager
Chevy Chase Pediatric Dentistry
Chevy Chase, MD
08.2019 - 11.2022
- Scheduling appointments for Doctors and Hygienists
- Help manage the dental team and staff, including training, and scheduling
- Fielded incoming telephone calls to answer questions, direct callers and take messages for staff.
- Manage patient care, including scheduling appointments and handling patient inquiries
- Ensure the delivery of high-quality patient care and customer service
- Develop and maintain relationships with vendors, suppliers, and other healthcare professionals
- Transcribed phone messages and relayed to appropriate personnel
- Faxed, copied, and scanned documents
- Managed the daily operations of the front desk, including customer service, check in/checkout, and telephone etiquette
- Assisted Front Desk Manager in overseeing daily operations of front desk staff
- Organized master calendar, scheduling appointments, meetings and events for staff.
- Managed mail, packages and courier deliveries in and out of office.
Front Desk Receptionist/Administrative Assistant
Whole Kids Academy
Rockville, MD
07.2017 - 07.2019
- Greeted, assisted and directed visitors with professional attitude.
- Maintain security by monitoring logbooks, issuing visitor badges and notifying appropriate staff members when visitors arrive
- Respond to inquiries and requests for information in relation to the program and community
- Contacted housekeeping staff and maintenance department to resolve issues with classrooms
- Responded to inquiries from parents seeking information
- Coordinated pick-up and delivery of express mail services
- Maintain and update all front desk binders and logs
- Monitored of ce supplies by checking inventory and placing orders
- Receive and sort daily mail, packages and deliveries ensuring all are received in a timely
- Assist with outbound mailings by printing labels and stuffing/sealing envelopes, visits to the post office
- Scheduled appointments, meetings and conference calls
- Assisted with special projects as needed
Education
Associate of Arts -
Montgomery College
Rockville01-2016
Albert Einstein High School
Kensington, MD01-2013
Skills
- Scheduling
- Recordkeeping
- Multi-Task Management
- Documentation and Reporting
- Data Organization
- Spreadsheet Management
- Appointment Scheduling
- Data Entry
- Mail Management
- Correspondence Writing
- Scheduling and Calendar Management
Languages
Spanish
Professional
Timeline
Administrative Assistant
Montgomery Hospice
12.2022 - Current
Adminstive Assistant/Front Desk Assistant Manager
Chevy Chase Pediatric Dentistry
08.2019 - 11.2022
Front Desk Receptionist/Administrative Assistant
Whole Kids Academy
07.2017 - 07.2019
Associate of Arts -
Montgomery College
Albert Einstein High School
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